Commercial Service Account Manager – Peoria, Illinois
About This Role
Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
Create and maintain Sales Territory and Account plans where necessary
Present at customer seminars to develop new and existing customer relationships and opportunities
Promote Carrier value proposition linking customer objectives to Carrier solutions
Utilize CRM to manage customer interactions, activities, and opportunity pipeline
Experience in attracting new customers as well as building share value with existing customers
Able to seek out and access new service agreement opportunities both with existing customers and new prospect customers
Able to seek out or respond to repair opportunities
Establishing and building credibility with knowledge of Carrier products/solutions
Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
Able to detect the Customer’s buying stage and adjust selling accordingly
Effective presentation and communication skills
Prioritize on best opportunities
Responding to the customer requirements in a timely manner
Gaining the booking/order in a timely manner
Able to consistently achieve sales metrics and Annual Targets
Required Qualifications
- High School Diploma/GED
- 3+ Years of Commercial HVAC Experience
- Must be able to lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs/platforms
Preferred Qualifications
- Extremely comfortable operating in a technical environment utilizing Microsoft based computer software
- Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
- Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customers
- Previous experience in selling service agreements
- Demonstrated ability to introduce others to cross sell and upsell within their base of customers
- Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages
- Self-motivated and able to manage many simultaneous projects and responsibilities
Pay Range
The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
- Short-term cash incentives, subject to plan requirements
Benefits
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retail Benefits: Time off and Leave; Retirement Benefits
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance