Commercial Sales Manager

About the role

The Commercial Sales Manager at AutoZone is the driving force behind the business-to-business (B2B) growth strategy, championing customer relationships and leading a high-performing team. This role blends passion for automotive parts with sales expertise, empowering you to build lasting partnerships with commercial accounts and deliver exceptional service. Success means leveraging clear communication, collaborative leadership, and a sharp eye for performance metrics to fuel consistent, profitable growth.

Responsibilities

• Achieve sales goals & metrics – Drive commercial sales growth, maintain strong account relationships, and hit key performance targets through face-to-face and phone communication.
• Customer relationships & communication – Serve as the primary contact for commercial customers, ensuring proactive engagement and clear communication.
• Leadership & team development – Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
• Structure & process orientation – Plan efficient delivery routes, manage drivers, ensure timely product distribution, and uphold accurate documentation.
• Expert automotive knowledge – Act as a consultative partner, providing research-based recommendations and expert advice to meet customer needs.
• Account management – Oversee billing, records, returns, and reconciliation of commercial accounts while ensuring accuracy.
• Safety & compliance – Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
• Vehicle maintenance – Ensure delivery vehicles are properly maintained and report any issues promptly.

Qualifications

• Basic automotive parts knowledge.
• Leadership skills with strong communication, decision-making, and selling abilities.
• Physical capability to lift, load, and deliver merchandise.
• Flexibility to work evenings, weekends, and holidays as required.

Skills

• Exceptional communication: Strong people skills and effective communication in both Spanish and English.