Commercial Roofing Service Manager
About the role
TeamCraft Roofing is an independent family-owned and operated business, incorporated in 1996. Since then, we have expanded to 28+ locations in 13 states across the South, Mid-Atlantic, Northeast, and Midwest regions. As a growing company, our goal is to hire, retain, and reward exceptional employees - and promote from within. In addition to great pay and bonuses, we offer one of the best benefits packages in the industry. We are a safety-first company that supports commercial re-roofing, roof repairs, and emergency leak response to all types of customers, including retail, complex industrial, educational, and governmental. Our four core values are Safety, Honesty, Teamwork, and Quality - and we expect our employees to uphold these values.
Responsibilities
- Lead the local branch operation
- Sell work and strive to grow operations
- Maintain a positive customer base and experience
- Manage customer relations
- Provide leadership and develop the career of our field employees
- Strive to promote from within
- Adhere to all OSHA and Teamcraft Safety Demands and Expectations
- Manage general construction management duties — estimation, project management of service jobs, scheduling, paperwork, and communication
- Manage every job from receipt of the purchase order through final completion and billing
Requirements
- Evaluate multiple types of both low slope and steep slope roofing
- Diagnose problems on roofs and provide solutions
- Hire and train employees; conduct employee evaluations
- Read drawings and specifications
- Estimate work
- Work outdoors in all types of weather
- Climb stairways and ladders; work on potentially unsafe or hazardous roofs and structures
- Work with hazardous materials including solvents, bottled gas, asphalt products and pitch
- Manage dispatch board in the Company's field management system (e.g., Centerpoint/FCS)
- Comply with all Company Roofing Safety Policies
Qualifications
- High School Diploma or GED plus five years in a commercial roofing environment
- Considerable knowledge of various commercial roofing systems, materials, and installation methods
- Good knowledge of state and local building codes including Uniform Building Code, and electrical and plumbing codes
- Some knowledge of construction site development; commercial construction, demolition, and remodel procedures
- Experience determining roof types and estimating materials, hours, and replacement costs for commercial roofing projects
- Experience determining roof types and estimating materials, hours, and replacement costs for commercial roofing projects
- Experience directing large-scale commercial roofing projects and interpreting roofing plans, specifications and standards
- Experience determining roofing product acceptability and developing warranties
- Experience developing and monitoring construction and contract documents
- Valid driver's license
- Ability to read, analyze, and interpret, in English- safety rules, operating and maintenance instructions, and procedure manuals- and to write routine reports and correspondence
- Strong communication skills; must be comfortable fielding questions daily from clients, employees, and company leadership
- Strong organizational skills, including an effective personal filing/storage system
Skills
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret a variety of instructions in mathematical or diagram form and deal with abstract and/or concrete variables
- Ability to work on and climb ladders up to 40 feet tall or scaffolding
- Ability to keep or regain body balance or stay upright when in an unstable position
- Ability to use a tar pot, torch, wheel barrel, spud bar, shovel, rake, broom, and tar mops on a daily basis
- Ability to work in a working environment that is loud and noisy
- Ability to work in an environment with fumes, dust, dirt, smoke, gases, grease and oils and solvents
- Ability to be aware of surrounding area due to working at high levels and with hot products
- Manual dexterity to complete projects in a craftsman fashion
- Knowledge of and ability to follow safety practices and procedures used in working on ladders and roofs
- Ability to work outside in all weather conditions year round with exposure to excessive heat and cold
Benefits
- A structured bonus salary plan after a 90-day performance evaluation
- Health Insurance (Medical, Vision, Dental)
- Company vehicle and gas card
- Company Laptop and smartphone
- Paid vacation, sick leave, and holidays
- 401k
- Optional life insurance
Pay
$90k - $125k, Negotiable with the hiring manager. All offers will be made on a 90-day trial basis. After 90 days of work, there will be a performance evaluation to determine whether or not you are a good fit for the position.
Schedule
All offers will be made on a 90-day trial basis. After 90 days of work, there will be a performance evaluation to determine whether or not you are a good fit for the position.