Commercial Relationship Manager - Healthcare Focused

About the role

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

Responsibilities

• Identify and develop profitable new "lead left" client relationships by leveraging centers of influence, existing clients, & referral sources
• Grow long-term profitable "lead left" relationships
• Work closely with assigned Fifth Third internal partners to deepen existing relationships and acquire new high-value prospective relationships
• Attend community and/or specific industry forums, conferences and/or meetings to broaden relationship networks, referral sources and deepen knowledge of trends, practices, services and the competitive landscape
• Analyze, evaluate and develop a tailored relationship strategy for each client or prospect
• Plan and conduct relationship strategy review meetings with internal Fifth Third Business Partners and Client's trusted advisors (e.g. attorney, accountants)
• Meet with customers on a regular basis to enhance the trusted advisor relationship and ensure business needs are being met
• Lead and coordinate all client-facing activities, including credit support, treasury management, and capital markets
• Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management
• Reinforce use of CRM for assigned Fifth Third partners for monitoring pre-call and post-call activities
• Utilize consultative sell's skills, commercial playbook principals and call reporting plans to enhance the client experience
• Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk, and priced accordingly
• Partners with Portfolio Managers and Credit Officers on credit requests and adhere to established Portfolio Management guidelines (i.e., delinquencies, documentation preparation, financial statement tracking exceptions, matured loans)
• Supervise no formal supervisory responsibilities

Requirements

• Bachelor's or Master's in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred
• Demonstrated experience within Middle Market Healthcare Commercial Banking - for-profit required
• Minimum of 10 years Commercial Banking experience
• Minimum of 9 years of relationship account management experience preferred
• Formalized commercial credit training or equivalent credit experience required
• Underwriting experience preferred
• Proven track record of partnership with investment bankers to provide strategic and capital market advice
• Strong business acumen, to include detailed analysis, review of financial statements and understanding of accounting principles
• Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options
• Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions
• Proven track record of identification and understanding of business issues, problems, and opportunities and the ability to create relevant options for addressing problems/opportunities to achieve desired outcomes
• Proven track record of exploring options for a prospective client or existing buyer/COI's prior to advocating for a solution
• Influences client decision regarding strategy and product solutions
• Engages in joint business planning with internal partners and buyers
• Determines task and resources and project requirements by breaking them down into tasks and defining roles and responsibilities
• Scans the internal and external environment to identify the relationships that should be initiated or improved to achieve business goals and fulfill clients' needs
• Proven ability to work in a team-based sales environment
• Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred

Qualifications

• Regional / local travel

Skills

• Verbal and written communication skills
• Ability to work in a team-based sales environment
• Proficiency in Microsoft Office software

Benefits

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html.

Pay

Total Base Pay Range: $121,900.00 - $262,100.00 USD

Schedule

Not specified