Commercial Relationship Manager - Healthcare Focused

About the role

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

Responsibilities

• Identify and develop profitable new "lead left" client relationships by leveraging centers of influence, existing clients, & referral sources
• Grow long-term profitable "lead left" relationships
• Work closely with assigned Fifth Third internal partners to deepen existing relationships and acquire new high-value prospective relationships
• Attend community and/or specific industry forums, conferences, and/or meetings to broaden relationship networks, referral sources, and deepen knowledge of trends, practices, services, and the competitive landscape
• Analyze, evaluate, and develop a tailored relationship strategy for each client or prospect
• Plan and conduct relationship strategy review meetings with internal Fifth Third Business Partners and Client's trusted advisors (e.g., attorney, accountants)
• Meet with customers on a regular basis to enhance the trusted advisor relationship and ensure business needs are being met
• Lead and coordinate all client-facing activities, including credit support, treasury management, and capital markets
• Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports, and pipeline management
• Reinforce use of CRM for assigned Fifth Third partners for monitoring pre-call and post-call activities
• Utilize consultative selling skills, commercial playbook principals, and call reporting plans to enhance the client experience
• Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk, and priced accordingly
• Participate in joint business planning with internal partners and buyers
• Determine task and resource requirements and project requirements by breaking them down into tasks and defining roles and responsibilities
• Scan the internal and external environment to identify the relationships that should be initiated or improved to achieve business goals and fulfill clients' needs
• Communicate with impact, adjusting communication as appropriate to the audience's level of detail and capturing and holding the audience's attention
• Explore options for a prospective client or existing buyer/COI's prior to advocating for a solution
• Influence client decision regarding strategy and product solutions
• Understand the audience and adjust communication as is appropriate level of detail for the audience; capture and hold the audience's attention
• Exhibit strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations
• Be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred
• Regional/local travel

Requirements

• Bachelor's or Master's in Business (e.g., Business Administration, Finance, Accounting) or equivalent work experience preferred
• Minimum of 10 years Commercial Banking experience
• Minimum of 9 years relationship account management experience preferred
• Formalized commercial credit training or equivalent credit experience required
• Underwriting experience preferred
• Proven track record of partnership with investment bankers to provide strategic and capital market advice
• Strong business acumen, to include detailed analysis, review of financial statements, and understanding of accounting principles
• Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options
• Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions
• Proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred

Qualifications

• Minimum of 10 years Commercial Banking experience
• Minimum of 9 years relationship account management experience preferred
• Formalized commercial credit training or equivalent credit experience required
• Underwriting experience preferred
• Proven track record of partnership with investment bankers to provide strategic and capital market advice
• Strong business acumen, to include detailed analysis, review of financial statements, and understanding of accounting principles
• Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options
• Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions
• Proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred

Skills

• Commercial Banking
• Relationship Management
• Portfolio Management
• Client Relationship Building
• Treasury Management
• Capital Markets
• Financial Analysis
• Business Acumen
• Communication Skills
• Microsoft Office Suite

Benefits

Comprehensive benefits and differentiated compensation offerings are provided to support the individual needs of our employees and their families, encompassing physical, financial, emotional, and social well-being. Learn more about these programs on our careers page: Fifth Third Careers Page.

Pay

Total Base Pay Range: $121,900.00 - $262,100.00 USD

Schedule

Full-time