Commercial Property Manager

About the Company

Benderson Development is one of America’s largest privately held real estate companies, with a portfolio that includes more than 1,000 properties totaling over 50 million square feet in 40 states. The diverse portfolio includes retail, office, industrial, hotel, residential, and landholdings. With over 75 years of experience, Benderson Development has engineered impressive growth through innovation, insight, and determination.

About the Role

The primary responsibility of the Property Manager is to represent the company through the management of a portfolio of company-owned properties. While maintaining a high level of quality and customer service, this individual will lead the daily operations of assigned retail and industrial centers. The ideal candidate will be detail-oriented, proactive in nature, and possess strong problem-solving abilities while managing multiple properties.

Responsibilities

• Ensure the daily operations of properties, including building systems, mechanical, parking, sweeping, landscaping, and general maintenance, are executed in a manner consistent with Benderson Development standards.
• Serve as the primary interface for tenants on a daily basis. Enforce lease terms. Act as the point of contact for all tenant concerns and requests, including after-hour emergencies.
• Maintain annual budget oversight and execute capital improvement plans.
• Coordinate repair and upgrades to existing facilities and partner with the construction department on new construction or tenant buildouts from planning stages until turnover.
• Create scopes of work as needed for bid purposes—obtain estimates, review and negotiate contracts, obtain necessary permits, and award contracts to subcontractors. Oversee work and monitor services of contractors to ensure work is carried out properly.
• Complete final inspection and documentation of construction/repair work, and confirm that work meets tenant/company requirements.
• Perform regular inspections of properties, primarily common areas, dependent upon landlord obligations, location, and current projects on site. Maintain an excellent exterior appearance of the retail centers (or other properties), including façade, landscaping, and parking lot upkeep.
• Understand all emergency management policies for property management, including plumbing, electrical, telephone, fire, law enforcement, and lighting.
• Provide direction to maintenance staff in performing related functions, daily tasks, responsibilities, upcoming events, and promotions. Direct, train, and monitor the work of maintenance staff.
• Correspond with local municipal authorities regarding notices and enforcement of local ordinances and codes.
• Properly issue purchase orders and approve invoices, providing support documentation to expedite the voucher process.
• Perform pre/post vacancy tenant inspections.
• Serve as a liaison between Benderson Development and the public and tenants. Assist leasing agents in the identification of prospective tenants through the showing of space as called upon.

Requirements

• Excellent organizational, written, and communication skills.
• Minimum of 3 years of experience in commercial multi-property management or management of a complex single commercial property.
• Understanding of construction and good working knowledge of mechanical, electrical, and plumbing disciplines required.
• English/Spanish bilingual skills strongly preferred.

Physical Requirements

• Must have an active driver’s license.
• Normal dexterity required in construction and office environments, including hand-eye coordination, walking, sitting, standing, alertness (attention to detail), and answering phones.
• Computer input; may require lifting of materials or boxes weighing up to 50 pounds.
• Frequent sitting and driving for extended periods to travel to locations, and walking to perform inspections of properties.