Commercial Pedestrian and Automatic Door Repair and Installation Technician- Chicago

About the role

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Pedestrian and Automatic Door Repair and Installation Technician to join our team.

Responsibilities

• Install, troubleshoot, and repair a variety of Automatic Doors, Access control, Low energy Pedestrian doors with Glass and glazing exposure.
• Experience with Aluminum commercial doors a plus, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. (Welding training available if desired.)
• Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
• Ensure that all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
• Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Requirements

• High school diploma or equivalent.
• 4+ years’ experience in the commercial door service industry.
• AAADM certified a plus.
• Knowledge of various door types, brands, and hardware.
• Ability to use hand and power tools effectively.
• Excellent mechanical and technical skills.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Knowledge of safety regulations and adherence to safety protocols.
• Must pass Drug test, Background check and Motor Vehicle check.
• Must possess a valid driver license and be able to drive a company vehicle.

Hiring Bonus: Up to $3,000 with commercial or industrial doors experience required.

Benefits

• Comprehensive pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
• Company provided uniform, tools, and an annual boot allowance.
• Use of Company provided vehicle to conduct customer service visits.

Recognized in Most Loved Workplaces 2024 & Top 100 Most Loved Workplaces 2025.

Schedule

Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday. Must be able to work some overtime and on-call hours.

Continuous on-going training provided as you continue to grow with Vortex.