Commercial Parts Pro

About the role

This is a professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business via customer retention and growth. The role partners with the General Manager to manage Team Members and has expert knowledge of automotive systems and part knowledge.

Responsibilities

Primary responsibilities include maintaining commercial customer relationships, providing a great selling experience for commercial customers, achieving personal and store sales goals and service objectives, and providing day-to-day supervisory support for Team Members. The role also collaborates with the General Manager on coaching and developmental needs for Team Members, dispatches drivers to ensure timely and accurate delivery, maintains commercial stocking programs, and builds and maintains a network of second source suppliers.

• Maintain commercial customer relationships
• Provide a great selling experience for commercial customers
• Achieve personal and store sales goals and service objectives
• Provide day-to-day supervisory support for Team Members
• Collaborate with the General Manager on coaching and developmental needs for Team Members
• Dispatch drivers to ensure timely and accurate delivery
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary responsibilities include maintaining core bank and commercial returns, maintaining commercial credit accounts, and partnering with the General Manager to ensure proper driver coverage.

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with the General Manager to ensure proper driver coverage

Requirements

The role requires a working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc. The ability to speak and write English, communicate effectively, and build strong relationships with customers, peers, and management is also necessary.

• Working knowledge of automotive systems and diagnostic ability
• Ability to speak and write English
• Effective communication and relationship-building skills

Qualifications

A minimum of 3 years of prior automotive parts experience is preferred, along with proven sales ability and formal or informal experience leading teams. A high school diploma or general education degree is required, and ASE certification is preferred but not required.

• Minimum 3 years of prior automotive parts experience
• Proven sales ability
• Formal or informal experience leading teams
• High school diploma or general education degree
• ASE certification (preferred)

Skills

The role requires a range of skills, including the ability to use Microsoft software, understand commercial profitability concepts, and work an assortment of days, evenings, and weekends as needed.

• Ability to use Microsoft software
• Understanding of commercial profitability concepts
• Ability to work a variety of schedules

Pay

The good faith estimate for this role is between $17.15 and $19.08 per hour for a new team member, depending on factors such as geographic location, experience, and skillsets.

Benefits

Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for Team Members and their families.