Commercial Parts Pro

About the role

A professional level sales position within the commercial side of the business, responsible for profitable growth through customer retention and expansion.

Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal and store sales goals and service objectives
• Provide day-to-day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to multi-task and remain organized
• Effective communication, listening, and problem-solving skills

Essential Job Skills

• Necessary for success as a Commercial Parts Pro: working knowledge of automotive systems, diagnostic ability, communication, writing, reading, math, and use of Microsoft software
• Strong organizational skills
• Understanding of commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
• Prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals

Physical Demands

• Walking or standing
• Talking and hearing
• Handling or feeling with hands and fingers
• Reaching with hands and arms
• Climbing or balancing
• Stooping, kneeling, crouching, or crawling
• Lifting and/or moving up to 50 pounds
• Lifting and/or moving up to 100 pounds occasionally

Work Environment

• Usually working inside
• Occasionally working outside and exposed to various weather conditions
• Exposure to moving mechanical parts, high, precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration
• Moderate noise level in the work environment