Commercial Parts Counter Associate (Carquest)

About the role

At Cavender Auto Family, we're on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell. Every team member plays a role in Making Confidence Happen by living The Cavender Way: acting with integrity, taking ownership, serving others with genuine care, and delivering exceptional experiences for our customers and teammates.

We foster a culture built on respect, accountability, teamwork, and continuous growth. We invest in our people, promote from within, and provide opportunities for team members to build rewarding, long-term careers in a supportive environment.

Responsibilities

• Build, maintain, and grow relationships with commercial customers while delivering an exceptional customer experience.
• Achieve individual and store sales goals by providing consultative recommendations and solutions.
• Assist customers with identifying the correct automotive parts using electronic catalogs and parts lookup systems.
• Source hard-to-find parts through factory distribution, special orders, and secondary suppliers.
• Maintain commercial stocking programs and build relationships with outside vendors and suppliers.
• Process commercial credit transactions, returns, and core exchanges accurately.
• Accurately process customer purchases using the point-of-sale (POS) system.
• Maintain inventory accuracy through cycle counts, stocking, and organization of merchandise.
• Ensure previous day returns are processed, counted, and stocked appropriately.
• Maintain a clean, organized, and safe warehouse, staging area, and sales floor.
• Safely deliver parts to commercial customers as needed.
• Dispatch delivery drivers to ensure accurate and timely deliveries.
• Provide day-to-day support and guidance to team members while partnering with management on training and development.
• Assist with maintaining proper driver coverage and delivery schedules.
• Follow all company safety policies and procedures.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED required.
• Valid driver's license with an acceptable driving record.
• Ability to lift and move up to 50 pounds.
• Strong customer service and relationship-building skills.
• Excellent communication, organization, and multitasking abilities.
• Basic computer proficiency, including Microsoft Word and Excel.
• Ability to work a flexible schedule, including Saturdays.

Preferred Qualifications

• 2+ years of automotive parts sales or commercial parts experience preferred.
• Previous experience supporting commercial automotive customers.
• Bilingual (English/Spanish) preferred.
• Previous leadership or team mentoring experience.
• ASE Parts Specialist (P2) Certification preferred but not required.
• Ability to source parts from multiple vendors and distribution channels.

Benefits

• $19.00 per hour plus Commission/Bonuses
• Full Time/ Shift may vary -- Operating Hours: Monday – Saturday, 7:30 am - 6pm
• Medical, Dental and Vision Insurance, and pet insurance
• Paid Time off
• Paid Maternity and Paternity leave (Parental Leave)
• Company Paid $10,000 life insurance policy
• Employee discounts on Vehicles, Service and Parts
• Professional growth and development training on a quarterly basis.