Commercial Operations Analyst

Responsibilities

• Data Management and Reporting
• Ensure data quality and integrity from various vendors/sources.
• Build and process monthly, weekly, and annual reports for field teams, management, Executive Leadership, and the Board of Directors.
• Conduct quarterly sales reviews for Sales Leadership Teams.
• Provide ad hoc reporting for sales data and critical data sets using Advanced Excel and Power BI.
• Create reports and dashboards in Power BI.
• Sales Effectiveness Analysis
• Implement and manage sales planning strategies to measure sales force effectiveness.
• Independently lead presentations to provide insights and analytics that drive continuous improvement in selling strategies and tactics.
• Identify trends and opportunities across current and future products.
• Incentive Compensation Management
• Act as the primary point of contact for Sales Teams regarding ICP bonus payouts and commission inquiries.
• Collaborate with Sales and Marketing stakeholders to develop and design compensation strategies and plans, including:
• Target setting and achievement calculation.
• Tracking MBO and contest results.
• Analyzing quarterly payouts.
• Deliver ICP dashboards and reports and analyze the ICP process, providing future recommendations as needed.
• Stakeholder Collaboration
• Work closely with SERB Leadership, the Analytics team, and external vendors to ensure alignment and effective communication.
• Manage relationships with stakeholders, including sales and marketing heads, by creating presentations and facilitating meetings.
• Create and manage quarterly alignment, call plans, sales goals, and payouts.

Qualifications

• Bachelor's Degree in analytics or related field required.
• 3+ years of pharmaceutical or healthcare industry experience is preferred.
• Proficiency in data visualization tools, specifically Power BI is preferred.
• Ability to present analytical data to groups of Leadership and employees as needed.
• Strong analytical skills.
• Strategic thinking and detail-oriented.
• Project management skills and ability to work collaboratively.
• Flexibility to perform under deadlines.
• Ensure that all interactions and engagements uphold the highest ethical and professional standards.
• Complete all work with quality and in accordance with Company values.