Commercial Maintenance Technician
for each heading. Use - for any list of duties/requirements/benefits. Use
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Equal Opportunity Employer" etc. Also remove "Notice to Prospective Employees" etc. Also remove "Geographic Disclosure #EFS". Also remove "Hours of work are solely defined..."? That's schedule info; but schedule only if posting actually states them. It says "Hours of work are solely defined and governed by business volume and contract schedules." That's vague; maybe not specific enough. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. It does not give specific hours, just says defined by business volume. That's not specific schedule; maybe we should omit Schedule section. Benefits: there is mention "competitive salary and benefits package" but not specific benefits; that's vague; we should not create Benefits section unless specific benefits listed. Pay: not specific salary; omit. So we may have sections: About the role (maybe from Job Summary), Responsibilities (Essential Duties & Responsibilities), Qualifications (Education, Business Experience, Licenses/Certifications, Language Skills, Technical Qualifications & Skills), Skills (maybe combine technical qualifications?), but we need to avoid thin sections. Could combine Qualifications and Skills into one? But rules: use headings for those categories if content present. We could have About the role, Responsibilities, Qualifications (including education, experience, licenses, language, technical). Could also have Skills separate if we have list of skills. The posting includes "Utilizes multiple trade skills such as carpentry, plumbing, electrical, painting, roofing, HVAC, and additional skills as needed". Also "Ability to use and operate handheld device..." etc. Could be a Skills section.
We need to preserve all substantive information; not invent or summarize away detail. Must not omit details like specific duties. Must keep them.
We need to format lists with
- . For prose, use
.
We must not include duplicated lines. Need to watch for duplicate sentences like painting/drywall repeated twice. We should keep but maybe deduplicate? Instruction: "Remove duplicated lines". So we should eliminate duplicate sentences. There's a duplicate about repairing hole in drywall etc appears twice. We'll keep one.
Also duplicate "Performs routine painting, carpentry work, general maintenance, etc." appears twice? Actually appears in two bullet-like sentences. We'll deduplicate.
We need to parse the posting.
Let's extract substantive content:
First paragraph: "From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance."
That's about company; could be About the role? Actually it's company description. Could be part of About the role? The instruction: About the role heading for section headings (e.g. About the role, Responsibilities...). So we can put that under About the role.
Next: "Job Summary Responsible for delivering effective, efficient, and timely delivery of the Company’s line of services to multiple customers within an assigned geographic territory. Is provided a company vehicle and tools and travels to a variety of customer sites to maintain commercial properties. Performs perform preventative, corrective and predictive maintenance, troubleshooting and general service of buildings, equipment and grounds. Conducts “face to face” relationship with Customers to provide quality workmanship and high work standards to maintain a professional working environment. Utilizes multiple trade skills such as carpentry, plumbing, electrical, painting, roofing, HVAC, and additional skills as needed to solve maintenance problems."
We need to fix grammar: "Performs perform" maybe typo; keep as is? Probably should keep original text but we can correct? Instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Changing grammar could be considered altering? Might be okay to keep as is. We'll keep the sentence as is but maybe it's awkward. We'll keep.
Then "Essential Duties & Responsibilities" list.
Let's extract duties:
- Completes preventative maintenance and repairs per work order requirements.
- Self performs the following duties in compliance with company procedures, regulatory requirements and safety standards.
- Performs minor plumbing maintenance on existing systems such as but not limited to: repair and unclog toilets, urinals, replace and maintain valve assemblies, toilets and faucet fixtures as and repair/maintain sensors for automatic flush kits, etc.
- Performs routine painting, carpentry work, general maintenance, etc., as necessary to maintain our supported facilities in like new condition (e.g. repair a hole in dry wall, prep the area, and match the paint to present a uniform and original like new appearance).
- Repairs and routine maintenance of walls, floors, doors and any painting and touch up work as necessary for the beautification of our customers’ facilities in like new condition (e.g. repair a hole in dry wall, prep the area, and match the paint to present a uniform and original like new appearance). (duplicate)
- Performs minor electrical maintenance as allowed without a license within state law requirements (e.g. repair or replacement of fixtures, wall switches, and outlets. Replace light bulbs, ballasts and sockets if necessary).
- Completes service inspections and asset inspections as needed.
- Fully Utilizes Technology (tablet, Smartphone) To Access and complete work orders including notes on services provided.
- Create and submit Service Reports and Quality Inspection images and reports.
- Submit timesheets, expense reports, and purchase card logs.
- Obtains necessary materials and supplies to complete all tasks.
- Creates a positive climate with the client, provides and generates customer satisfaction.
- Maintains timely and consistent communications with customer and internal support teams.
- Obtains and completes EFS required safety and compliance training and attends weekly safety meetings.
- Provides estimates for larger projects and services needed to onsite customer.
Also later: "Qualifications Completes other duties as assigned or required." That seems like a duty but placed under Qualifications heading incorrectly. We'll treat as duty maybe.
Now Qualifications section:
- Education (HS Diploma, Under/Graduate Degree, etc.) HS diploma or Degree/Certification, or equivalent professional experience in Landscaping, Trades (Electrical, HVAC, Plumbing, etc.), or Specialty Floor Care, preferred.
- Business Experience (prior years’ work/related experience) Two to five years of general maintenance experience, including minor electrical, plumbing, and carpentry; or equivalent combination of training, education, and experience.
- Any combination of education, training, and experience which demonstrates ability to perform the duties and responsibilities as described including related work experience in one or more of the building trades.
- Background in the commercial services highly preferred.
- Licenses/Certifications Must possess applicable certifications, licenses, and valid driver’s license in good standing.
- Language Skills Ability to read and comprehend instructions including, but not limited to, safety policies operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in individual and small group situations.
- Technical Qualifications & Skills Complete assigned work orders in a timely manner and communicate work order status via designated business process. Ability to use and operate handheld device and business systems or document management Database software, including but not limited to Microsoft office, Microsoft Outlook (email), MS office (word, Excel). Comply with all applicable codes, regulation, governmental agency and Company directives related to building operations and work safety. Performs assigned day-to-day repairs, emergency and preventive maintenance. Maintain adequate knowledge of and always comply with OSHA (Occupational Safety & Health Act) standards and Company Safety policies. Experience in the installation, maintenance, troubleshooting and repair of building mechanical systems, including HVAC, plumbing and electrical systems. Daily local travel between properties.
- Physical Demands Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. Frequently is required to climb or balance. Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
- Work Environment Regularly exposed to moving mechanical parts and risk of electrical shock. Occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; and vibration. The noise level in the work environment is considered normal. Required to drive a company vehicle daily. Work in an environment where the following safety equipment is needed; steel toe shoes, hearing protection, noise protection, hardhat, eye protection, hand protection, etc. Abide by OSHA guidelines including lock-out/tag-out and HAZCOM guidelines and all other Company and Customer driven safety initiatives.
- Hours of work are solely defined and governed by business volume and contract schedules. Ability to handle stressful situations and remain calm in the face of the customer.
Then boilerplate: Equal Opportunity Employer etc. Remove.
We need to decide sections.
We have:
- About the role: company description + Job Summary? Could combine.
- Responsibilities: Essential Duties & Responsibilities list.
- Qualifications: includes Education, Business Experience, Background, Licenses/Certifications, Language Skills, Technical Qualifications & Skills, Physical Demands, Work Environment, Hours of work? Hours is schedule but vague; maybe we omit Schedule section. However Hours of work is a substantive statement; but instruction says never create Schedule section unless posting actually states them. It does state "Hours of work are solely defined and governed by business volume and contract schedules." That's a statement about schedule, albeit vague. Should we include Schedule section? The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state hours of work, albeit vague. I'd say we can include a Schedule section with that statement. But we must avoid filler like "varies", "TBD". This is not exactly varies; it's a description. So we could include Schedule section with that sentence.
- Benefits: not specific; omit.
- Pay: not specific; omit.
- Skills: Could be separate but we already have Technical Qualifications & Skills which includes skills. Could also have a Skills section for trade skills list (carpentry, plumbing, etc.) but that is already in Job Summary. Might be redundant. Better to have a Skills section that lists trade skills and technical abilities. However we must not create thin sections. Could combine Technical Qualifications & Skills and Skills into one section called "Skills & Qualifications"? But headings are prescribed; we can choose to use Skills heading if we have content. We have trade skills list and ability to use handheld device etc. That's enough for Skills.
Thus sections: About the role, Responsibilities, Qualifications, Skills, Schedule.
Check if any content missing: we need to include all substantive info. Let's ensure we capture everything.
About the role: include company description and Job Summary.
Responsibilities: list of duties (Essential Duties & Responsibilities) plus maybe "Completes other duties as assigned or required." (from Qualifications line). We'll include that as part of responsibilities.
Qualifications: Education, Business Experience, Any combination..., Background..., Licenses/Certifications, Language Skills, Technical Qualifications & Skills, Physical Demands, Work Environment.
Skills: trade skills list (carpentry, plumbing, electrical, painting, roofing, HVAC, additional skills as needed) plus ability to use handheld device, business systems
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Equal Opportunity Employer" etc. Also remove "Notice to Prospective Employees" etc. Also remove "Geographic Disclosure #EFS". Also remove "Hours of work are solely defined..."? That's schedule info; but schedule only if posting actually states them. It says "Hours of work are solely defined and governed by business volume and contract schedules." That's vague; maybe not specific enough. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. It does not give specific hours, just says defined by business volume. That's not specific schedule; maybe we should omit Schedule section. Benefits: there is mention "competitive salary and benefits package" but not specific benefits; that's vague; we should not create Benefits section unless specific benefits listed. Pay: not specific salary; omit. So we may have sections: About the role (maybe from Job Summary), Responsibilities (Essential Duties & Responsibilities), Qualifications (Education, Business Experience, Licenses/Certifications, Language Skills, Technical Qualifications & Skills), Skills (maybe combine technical qualifications?), but we need to avoid thin sections. Could combine Qualifications and Skills into one? But rules: use headings for those categories if content present. We could have About the role, Responsibilities, Qualifications (including education, experience, licenses, language, technical). Could also have Skills separate if we have list of skills. The posting includes "Utilizes multiple trade skills such as carpentry, plumbing, electrical, painting, roofing, HVAC, and additional skills as needed". Also "Ability to use and operate handheld device..." etc. Could be a Skills section. We need to preserve all substantive information; not invent or summarize away detail. Must not omit details like specific duties. Must keep them. We need to format lists with
- . For prose, use
. We must not include duplicated lines. Need to watch for duplicate sentences like painting/drywall repeated twice. We should keep but maybe deduplicate? Instruction: "Remove duplicated lines". So we should eliminate duplicate sentences. There's a duplicate about repairing hole in drywall etc appears twice. We'll keep one. Also duplicate "Performs routine painting, carpentry work, general maintenance, etc." appears twice? Actually appears in two bullet-like sentences. We'll deduplicate. We need to parse the posting. Let's extract substantive content: First paragraph: "From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance." That's about company; could be About the role? Actually it's company description. Could be part of About the role? The instruction: About the role heading for section headings (e.g. About the role, Responsibilities...). So we can put that under About the role. Next: "Job Summary Responsible for delivering effective, efficient, and timely delivery of the Company’s line of services to multiple customers within an assigned geographic territory. Is provided a company vehicle and tools and travels to a variety of customer sites to maintain commercial properties. Performs perform preventative, corrective and predictive maintenance, troubleshooting and general service of buildings, equipment and grounds. Conducts “face to face” relationship with Customers to provide quality workmanship and high work standards to maintain a professional working environment. Utilizes multiple trade skills such as carpentry, plumbing, electrical, painting, roofing, HVAC, and additional skills as needed to solve maintenance problems." We need to fix grammar: "Performs perform" maybe typo; keep as is? Probably should keep original text but we can correct? Instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Changing grammar could be considered altering? Might be okay to keep as is. We'll keep the sentence as is but maybe it's awkward. We'll keep. Then "Essential Duties & Responsibilities" list. Let's extract duties: - Completes preventative maintenance and repairs per work order requirements. - Self performs the following duties in compliance with company procedures, regulatory requirements and safety standards. - Performs minor plumbing maintenance on existing systems such as but not limited to: repair and unclog toilets, urinals, replace and maintain valve assemblies, toilets and faucet fixtures as and repair/maintain sensors for automatic flush kits, etc. - Performs routine painting, carpentry work, general maintenance, etc., as necessary to maintain our supported facilities in like new condition (e.g. repair a hole in dry wall, prep the area, and match the paint to present a uniform and original like new appearance). - Repairs and routine maintenance of walls, floors, doors and any painting and touch up work as necessary for the beautification of our customers’ facilities in like new condition (e.g. repair a hole in dry wall, prep the area, and match the paint to present a uniform and original like new appearance). (duplicate) - Performs minor electrical maintenance as allowed without a license within state law requirements (e.g. repair or replacement of fixtures, wall switches, and outlets. Replace light bulbs, ballasts and sockets if necessary). - Completes service inspections and asset inspections as needed. - Fully Utilizes Technology (tablet, Smartphone) To Access and complete work orders including notes on services provided. - Create and submit Service Reports and Quality Inspection images and reports. - Submit timesheets, expense reports, and purchase card logs. - Obtains necessary materials and supplies to complete all tasks. - Creates a positive climate with the client, provides and generates customer satisfaction. - Maintains timely and consistent communications with customer and internal support teams. - Obtains and completes EFS required safety and compliance training and attends weekly safety meetings. - Provides estimates for larger projects and services needed to onsite customer. Also later: "Qualifications Completes other duties as assigned or required." That seems like a duty but placed under Qualifications heading incorrectly. We'll treat as duty maybe. Now Qualifications section: - Education (HS Diploma, Under/Graduate Degree, etc.) HS diploma or Degree/Certification, or equivalent professional experience in Landscaping, Trades (Electrical, HVAC, Plumbing, etc.), or Specialty Floor Care, preferred. - Business Experience (prior years’ work/related experience) Two to five years of general maintenance experience, including minor electrical, plumbing, and carpentry; or equivalent combination of training, education, and experience. - Any combination of education, training, and experience which demonstrates ability to perform the duties and responsibilities as described including related work experience in one or more of the building trades. - Background in the commercial services highly preferred. - Licenses/Certifications Must possess applicable certifications, licenses, and valid driver’s license in good standing. - Language Skills Ability to read and comprehend instructions including, but not limited to, safety policies operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in individual and small group situations. - Technical Qualifications & Skills Complete assigned work orders in a timely manner and communicate work order status via designated business process. Ability to use and operate handheld device and business systems or document management Database software, including but not limited to Microsoft office, Microsoft Outlook (email), MS office (word, Excel). Comply with all applicable codes, regulation, governmental agency and Company directives related to building operations and work safety. Performs assigned day-to-day repairs, emergency and preventive maintenance. Maintain adequate knowledge of and always comply with OSHA (Occupational Safety & Health Act) standards and Company Safety policies. Experience in the installation, maintenance, troubleshooting and repair of building mechanical systems, including HVAC, plumbing and electrical systems. Daily local travel between properties. - Physical Demands Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. Frequently is required to climb or balance. Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus - Work Environment Regularly exposed to moving mechanical parts and risk of electrical shock. Occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; and vibration. The noise level in the work environment is considered normal. Required to drive a company vehicle daily. Work in an environment where the following safety equipment is needed; steel toe shoes, hearing protection, noise protection, hardhat, eye protection, hand protection, etc. Abide by OSHA guidelines including lock-out/tag-out and HAZCOM guidelines and all other Company and Customer driven safety initiatives. - Hours of work are solely defined and governed by business volume and contract schedules. Ability to handle stressful situations and remain calm in the face of the customer. Then boilerplate: Equal Opportunity Employer etc. Remove. We need to decide sections. We have: - About the role: company description + Job Summary? Could combine. - Responsibilities: Essential Duties & Responsibilities list. - Qualifications: includes Education, Business Experience, Background, Licenses/Certifications, Language Skills, Technical Qualifications & Skills, Physical Demands, Work Environment, Hours of work? Hours is schedule but vague; maybe we omit Schedule section. However Hours of work is a substantive statement; but instruction says never create Schedule section unless posting actually states them. It does state "Hours of work are solely defined and governed by business volume and contract schedules." That's a statement about schedule, albeit vague. Should we include Schedule section? The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state hours of work, albeit vague. I'd say we can include a Schedule section with that statement. But we must avoid filler like "varies", "TBD". This is not exactly varies; it's a description. So we could include Schedule section with that sentence. - Benefits: not specific; omit. - Pay: not specific; omit. - Skills: Could be separate but we already have Technical Qualifications & Skills which includes skills. Could also have a Skills section for trade skills list (carpentry, plumbing, etc.) but that is already in Job Summary. Might be redundant. Better to have a Skills section that lists trade skills and technical abilities. However we must not create thin sections. Could combine Technical Qualifications & Skills and Skills into one section called "Skills & Qualifications"? But headings are prescribed; we can choose to use Skills heading if we have content. We have trade skills list and ability to use handheld device etc. That's enough for Skills. Thus sections: About the role, Responsibilities, Qualifications, Skills, Schedule. Check if any content missing: we need to include all substantive info. Let's ensure we capture everything. About the role: include company description and Job Summary. Responsibilities: list of duties (Essential Duties & Responsibilities) plus maybe "Completes other duties as assigned or required." (from Qualifications line). We'll include that as part of responsibilities. Qualifications: Education, Business Experience, Any combination..., Background..., Licenses/Certifications, Language Skills, Technical Qualifications & Skills, Physical Demands, Work Environment. Skills: trade skills list (carpentry, plumbing, electrical, painting, roofing, HVAC, additional skills as needed) plus ability to use handheld device, business systems