Commercial Loan Processor I

Job Description

Office Location: Abilene, Texas, United States

Scope/Responsibilities

• Incumbent has limited contact with customers, frequent contact with regional loan officers, lending assistants, other departments, title companies, etc.
• The incumbent must be able to function efficiently and effectively under deadlines while maintaining a professional and mature demeanor.
• The incumbent must exercise independent judgment and decision-making in routine situations.
• The incumbent must be able to sit for extended periods of time for most of the work day.

Essential Functions

• Prepare loan documentation for all new loans, modifications, and renewals.
• Review provided documents to ensure loan package is accurate (vehicle reports, flood, appraisal, title work, etc.) and that all documentation matches the credit approval.
• Facilitate open communication with the Lending staff throughout the entire loan process.
• Process and respond to all incoming methods of communication.
• Take necessary action to resolve deficiencies and escalate questions/concerns to appropriate level when needed.
• Audit and update loan files as needed.
• Adapt to change in the work environment, manage competing demands and handle frequent changes.
• Perform all other duties as assigned.

Minimum Qualifications

• High school graduate or equivalent certification with 18 months of administrative experience is required.
• Bachelor’s degree is preferred and may substitute for experience.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with ability to discuss complex loan scenarios.
• Ability to work on deadlines with great attention to detail.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines.
• The ability to think critically and find alternative solutions.
• Proficient with or the ability to quickly learn loan processing software or other lending systems.
• Proficient with Microsoft Office Suite or related software.