Commercial Loan Administrator

Compensation for this position is based on experience; the posted range is intended to provide a general estimate.

Responsibilities

• Respond to internal and external customer inquiries, resolve commercial customer problems, and direct customers to appropriate departments.
• Process daily overdrafts and return deposited items for the Bank’s Commercial customers while adhering to prescribed policies and procedures.
• Prepare commitment letters in accordance with loan approval terms and conditions.
• Coordinate Commercial Loan Closing by communicating with the Attorney and/or the Loan Officer.
• Prepare new loan documentation for loans not secured by real estate and prepare Amendments to Notes and/or Loan Documents as described in loan approvals.
• Review and interpret commercial loan documents to service loans in senior and subordinate positions according to agreed-upon terms.
• Provide ongoing support to foster customer relations and ensure loan maintenance meets customer and bank needs.
• Resolve post-closing exceptions noted during the quality control process.
• Track loan collection expenses, vendor fees, good faith deposits, and other professional fees.
• File and search UCCs (Uniform Commercial Code) to perfect the Bank’s lien on Borrower’s pledged collateral.
• Ensure Standard Flood Hazard Determination Forms are ordered and received for all Commercial Loans.
• Obtain and verify Patriot Act Identification for all new and existing Commercial Loan customers.
• Prepare Reg. B notifications for business applicants.
• Maintain Commercial Loan files by scanning and importing required documents accurately.
• Annually obtain updated insurance to support outstanding loans.
• Perform in-depth research and analysis to resolve monetary or documentation issues.
• Research and process all servicing matters related to commercial accounts.
• Adhere to timelines and deadlines based on client needs and department workflow.
• Collaborate with other bank departments to facilitate responses to customer inquiries.

Requirements

• High School diploma or GED required.
• Minimum of three to five years of Commercial Loan Administration experience.
• Working knowledge of commercial lending activities, including commercial & industrial lending, commercial real estate lending, Construction loans, lending to condominium associations, and small business administration programs.
• Excellent communication, written, verbal, and interpersonal skills.
• Ability to pay close attention to detail, work independently, and meet deadlines in a fast-paced environment.
• Strong knowledge of commercial loan documentation, title policies, entity formation documents, and regulatory knowledge (e.g., privacy, safeguarding customer information, Regulation B, Equal Credit Opportunity Act, CRA, CD, HMDA, and flood regulations).
• Strong organizational skills and ability to work effectively with other bank divisions.
• Ability to handle multiple priorities.
• Proficient in PC skills, including Word, Excel, Adobe Professional, LaserPro, Loan Vantage, and Identifi.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.