Commercial Lines Underwriting Quality Specialist
Utica First Insurance Company is seeking a Commercial Lines Underwriting Quality Specialist to build upon a well-established foundation and contribute to the continued success of our organization.
About the role
The Commercial Lines Underwriting Quality Specialist ensures underwriting accuracy, consistency, and adherence to company guidelines through comprehensive quality reviews. This role performs detailed underwriting file reviews, identifies trends and improvement opportunities, and supports underwriting excellence through clear feedback and documentation. The position serves as a subject matter expert on underwriting standards and quality expectations, without formal management responsibility.
Reports to: Vice President of Underwriting
Responsibilities
- Conduct routine and ad hoc reviews of underwriting files to ensure compliance with underwriting guidelines, risk appetite, regulatory requirements, and internal standards
- Evaluate underwriting decisions for accuracy, completeness, documentation quality, and guideline adherence
- Document review findings clearly and objectively, identifying strengths, deficiencies, and recurring trends
- Provide clear, actionable feedback to underwriters to support consistency and quality improvements
- Track, analyze, and report quality metrics and trends to support risk and performance oversight
- Support internal audits, quality assurance initiatives, and regulatory or compliance reviews as needed
- Serve as a subject-matter resource for underwriting guidelines, standards, and best practices
- Identify opportunities for guideline clarification, process enhancements, or control improvements
- Partner with underwriting leadership, compliance, and operations teams to address quality gaps and risk trends
- Assist with development, revision, and maintenance of underwriting standards, procedures, and reference documentation
- Ensure underwriting quality practices align with business goals and regulatory expectations
- Perform other duties as requested
Pay
$95,000–$115,000 yearly salary