Commercial Lines Product Analyst

The Role

You’ll play a crucial part in creating success by impacting the FrankCrum business every day. Your contributions will help foster stability and security for our clients.

Key responsibilities include:

• Developing, implementing, and maintaining commercial lines insurance products, forms, rules, and rating plans.
• Analyzing product performance, market trends, and competitive intelligence to identify opportunities for product improvements.
• Preparing recommendations for product changes based on your analysis.
• Maintaining product documentation including coverage comparisons, underwriting guidelines, and system requirements.
• Assisting with regulatory and state filing preparation and coordination of rate, rule, and form filings with state insurance departments.
• Working with internal compliance or external filing/actuarial vendors to ensure timely and accurate submission of filings.
• Tracking filing approvals, objections, and implementing timelines across jurisdictions.
• Ensuring approved product changes are accurately reflected in internal systems and documentation.
• Partnering with IT, business analysts, and system vendors to translate business requirements into technical specifications.
• Participating in system configuration reviews related to product changes.
• Supporting user acceptance testing (UAT) for system and product releases.

Attributes We Seek

• Bachelor’s degree in Insurance, Business, Finance, Economics, Risk Management, or a related field; or equivalent combination of education and experience.
• Minimum of 2 years of experience in commercial property and casualty insurance, product management support, underwriting, business analysis, or a related insurance function.
• Industry designations such as AINS, AU, ARM, or CPCU, preferred but not required.

Benefits

• Zero dollar paycheck cost for employee's coverage and a low cost for family plan.
• Dental and Vision Insurance.
• Short Term Disability and Term Life Insurance at no cost to the employee.
• Long Term Disability and Voluntary Term Life Insurance.
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance.
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match.
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement.
• Health Savings Account funded by FrankCrum.
• Paid time off and holiday pay.
• Education Benefit Program at the IRS Maximum allowance.
• PTO cash out.
• Tickets at Work.
• Alero Financial and its robust credit union benefits program.
• Employee and client referral bonus programs.
• Disaster Relief Fund for employees.

About the Company

FrankCrum is a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This “family of employer solutions” employs approximately 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure. The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row!

FrankCrum also supports several community efforts through Trinity Café, the Homeless Empowerment Program, and Clearwater Free Clinic!