Commercial Lines Customer Service Rep (CSR) - REMOTE
What You’ll Love About WAHVE
We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff and our clients. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference by the work that we do.
What We Are Seeking
We have assignments available to help our Property & Casualty independent retail broker clients in Commercial Lines Customer Service Representative (CSR) positions. Responsibilities may include:
- Process endorsements, cancellations, reinstatements, and audits in coordination with Account Managers.
- Maintain accurate and complete client records in the agency management system.
- Issue certificates of insurance, auto ID cards, evidence of insurance, and other routine documents.
- Follow up with carriers on policy processing, billing discrepancies, and documentation.
- Respond to routine client requests including policy questions, billing inquiries, and documentation needs.
Experience using ANY independent agency management system is preferred (high demand for EPIC and AMS360).
Benefits of Becoming a WAHVE VINTAGE Expert
- Health insurance based on eligibility.
- 401(k) with a 4% match.
- Retro from the office but not from work.
- Eliminate the office stress and the commute.
- Choose the work you would like to do now.
- Available in either full or part-time schedules.
- Utilize your years of insurance industry knowledge.
- Be part of our dynamic yet virtual team environment and connect with other experienced insurance professionals like yourself!
Requirements
25 years of full-time work experience
10 most current years of Commercial Lines Property & Casualty insurance experience
Pay
Not specified
Schedule
Not specified
Benefits
Not specified