Commercial Lines Broker

Position Summary

The Commercial Lines Broker is responsible to market, quote, and bind new business, build and maintain mutually beneficial relationships with members and carrier underwriters, serve as liaison between members and insurance carriers, and provide excellent service to all FirstChoice members and partners.

Responsibilities

• Review new business submissions and triage appropriately.
• Identify the best opportunities as well as accounts to decline due to class of business, insufficient lead time, E&S or non-standard business, etc. within established procedures and timeline.
• Market new and renewal business based on the applicant’s risk profile and geographic location.
• Prepare carrier-generated proposals and communicate results to members.
• Proactively develop relationships with members in the assigned territory.
• Work with Regional Sales Directors/Regional Sales Leaders to identify and capitalize on cross-sell opportunities.
• Maintain knowledge of basic underwriting skills, insurance regulations, best practices, and carrier appetites.
• Educate agents and insureds regarding insurance coverages, needs, and pricing.
• Maintain a suspense system to proactively follow-up on quotes, member correspondence, and any outstanding items to bind policies and successfully close new business.
• Maintain electronic files in an orderly manner as prescribed in the FirstChoice standard operating procedures.
• Provide timely, courteous, and professional customer service to all FirstChoice members and partners.
• Contribute to individual and team written premium goals.
• Other special projects, tasks, or duties as assigned by Management.

Selection Criteria

• Bachelor’s Degree in Finance, Business, or other related field or the equivalent of 8+ years’ experience in commercial insurance.
• Minimum of 5 years’ experience in commercial lines insurance.
• P&C license required.
• Additional insurance designations or licenses are a plus.
• Proficient with technology: CRM, Microsoft Word, Excel, and Power Point.
• Knowledge of Applied Epic is a plus.
• In depth knowledge of insurance coverages and carriers.

Education & Experience

Education & Experience:

• Bachelor’s Degree in Finance, Business, or other related field or the equivalent of 8+ years’ experience in commercial insurance.
• Minimum of 5 years’ experience in commercial lines insurance.
• P&C license required.
• Additional insurance designations or licenses are a plus.

Additional

Additional:

• Drives for results: Consistently meets or exceeds expectations.
• Ensures timely and accurate completion of all assignments and projects.
• Pushes through challenges to achieve quantifiable results.
• Customer service: Consistently demonstrates a “customer first” attitude.
• Ensures the customer has a complete and satisfactory experience in terms of products/services rendered and questions/concerns addressed.
• Communication: Conveys information clearly and concisely in written and verbal form.
• Listens attentively to others and responds based on information received.
• Prioritization: Organizes job duties.
• Mets deadlines.
• Aligns projects and tasks with corporate objectives.
• Ensures work being completed aligns with successful achievement of corporate, departmental, and team goals and deadlines issued.
• Process oriented: Consistently follows procedures to ensure accurate completion of tasks.
• Utilizes data when making decisions and to identify inefficiencies and/or inaccuracies of standard operating procedures and makes suggestions for improvement.
• Collaboration: Proactively seeks opportunities to work with peers and be part of a team.
• Capable of completing a task or project in conjunction with others.
• Appropriately includes others in the decision-making process.
• Confidentiality: Maintains privacy of proprietary information in internal and external communications.
• Accountability and Responsibility: Willingly accepts responsibility for the results of one's actions or behaviors.
• Integrity: Upholds the highest ethical standards in one's behaviors and activities.
• Able to lift up to 25 pounds.