Commercial Lines Account Manager

Foundation Risk Partners is adding a Commercial Lines Account Manager to their Balsiger Insurance team in Boulder, CO.

About the role

The Account Manager is responsible for assisting the P&C Producers and clients with all servicing needs and providing information and guidance to help achieve business goals. The role involves maintaining effective relationships with clients, co-workers, carriers, vendors, and other business contacts, and staying updated on industry trends, new products, legislation, coverages, and technology.

Responsibilities

• Provides technical support to P&C Producers in managing client needs, analyzing coverage forms, and quotations.
• Accompanies P&C Producers on client and prospect meetings as requested.
• Completes client applications in coordination with P&C Producers; submits applications to eligible carriers and follows up to ensure timely receipt of quotations, endorsements, and policies.
• Orders and issues binders, certificates, policies, endorsements, and other related items; verifies their accuracy and forwards them to clients with appropriate correspondence.
• Determines billing methods (direct billing, agency billing, or premium financing) and invoices accordingly.
• Prepares summaries of insurance, schedules, and proposals as needed.
• Processes renewals in coordination with P&C Producers according to agency procedures; occasionally leads renewal meetings, strategy determination, marketing, and carrier negotiations.
• Reviews audits of policies; verifies accuracy and facilitates corrections between client and carrier.
• Verifies policy and policy change information, facilitating corrections when necessary.
• Processes incoming mail and phone requests, responding promptly and appropriately.
• Uses agency credit and collection policy in invoicing and pursuing prompt payments; requests cancellations from carriers according to agency standards.
• Determines reasons for cancellation requests; acts to save accounts and notifies P&C Producers.
• Processes and follows up on cancellation requests to ensure accurate and timely resolution; maintains agency financial equity whenever possible.
• Identifies exposure to loss and recommends appropriate coverages in coordination with P&C Producers.
• Prepares premium allocations for clients as needed.

Requirements

• Ability to analyze complex insurance situations, needs, and options and communicate them clearly both verbally and in writing.
• Ability to understand written and oral communication and interpret abstract information.
• Knowledge of insurance products, markets, rating, and underwriting procedures.
• Strong computer skills with proficiency in Outlook, Excel, Word, and AMS-360.
• Ability to direct others and work independently, taking the lead on client servicing when necessary.
• Advanced negotiation and presentation skills.
• Excellent communication skills and ability to manage tight deadlines.

Qualifications

• Bachelor’s degree with a minimum of 2 years of insurance experience.
• Property and Casualty Producers License.

Pay

The estimated salary range for this position is $80,000 - $100,000 USD. Actual salaries may vary based on factors including performance, location, and experience.

Benefits

• Comprehensive health-related benefits including medical, vision, and dental.
• 401(k) with company match.
• Company-paid life insurance, short-term disability (STD), and long-term disability (LTD).
• Generous PTO policy starting at 18 days per year plus 10 paid holidays and 2 floating holidays.