Commercial Lines Account Manager

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a team member to their Lutheran Trust team in St. Charles, Missouri.

About the Role

The Account Manager is responsible for marketing and servicing large, complex, and high-revenue commercial accounts, including new business and renewals. This role analyzes insurance contracts, develops coverage comparisons, and works with both standard and non-standard markets. The Account Manager builds strong relationships with key decision-makers, gathers underwriting information, and may travel to present proposals.

Responsibilities

• Gather and review underwriting information and complete applications, as needed, on all new and renewal policies/accounts.
• Renewal marketing of existing accounts to multiple markets when deemed necessary.
• Moderate use of online rating programs to develop quotes on eligible accounts.
• Perform insurance reviews to assess coverage options or needs for policyholders and engage in cross-selling and the marketing of additional coverages.
• Obtain and analyze quotes and develop proposals and coverage comparisons for new and renewal business.
• Request MVRs and Loss Histories, process Binders, Auto ID cards, and Certificates of Insurance.
• Recommend and/or suggest various loss control tactics when speaking with insureds.
• Solve customer problems, review contracts, handle customer change requests, and respond accurately to customer queries regarding coverages and billings.
• Provide coverage summaries, premium breakdowns, and location spreadsheets, as requested.
• Stay knowledgeable on current industry changes and on the underwriting guidelines of the companies with whom we write.
• Maintain integrity of electronic files at all times.
• Keep producers informed of any special alerts on accounts and record claim information and follow-up with insureds and adjusters on claim status.
• Additional duties as assigned.

Requirements

• Demonstrates the ability to use commonly-used concepts, practices, and procedures within the Commercial Agency field.
• Strong PC knowledge and aptitude.
• Strong analytical skills required for detailed policy review and coverage comparisons.
• Understanding of advanced insurance and risk management techniques.
• Compose written correspondence and factual reports, which are well organized and concise, utilizing proper English, grammar, punctuation, and spelling.
• Perform simple mathematical problems (addition, subtraction, multiplication, division, compute percentages, and ratios).
• Must meet or exceed the ability to demonstrate the 5 core and common competencies.
• Convey clear, concise information to others, using verbal or other appropriate communication techniques.
• Complete formal training plan and assignments as required.
• Very occasional travel may be required to client offices and/or educational seminars.

Qualifications

• Associates Degree or equivalent education and industry experience.
• Four years industry experience desirable.
• Property/Casualty Agent License, current.
• Industry Designations are desirable.
• Experience with Applied EPIC Agency Management System a plus.

Benefits

• Comprehensive range of health-related benefit options including medical, vision, and dental.
• 401(k) with company match.
• Company paid life insurance, STD, and LTD.
• Generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays.