Jobs · Information Technology · Texas

Commercial Kitchen Equipment Refrigeration Service Technician

TriMark USA · San Antonio, TX · 4 wk ago
Information TechnologyFull-time
We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, EEO, scam alert, application instructions, etc. We need to parse the posting. First, there is a company description paragraph: "TriMark USA is the country’s largest provider..." etc. That could be "About the role"? Actually "About the role" is typical heading for role description. The company description could be part of "About the role" or maybe we can treat as "About the role". But we need to avoid duplication. The posting includes "Why you'll love it here!" bullet list of benefits/compensation. Then "Position Summary" paragraph. Then "Essential Functions & Key Responsibilities" list. Then "Required Qualifications". Then "Preferred Qualifications". Then "Core Competencies". Then compensation note. We need to map to allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections to include. - About the role: could include company description and position summary. Could combine. - Responsibilities: essential functions & key responsibilities. - Requirements: required qualifications. - Qualifications: maybe preferred qualifications? Or we could treat "Qualifications" as both required and preferred? But we have separate headings: Requirements and Qualifications. Likely Requirements = required qualifications, Qualifications = preferred qualifications or additional qualifications. We'll follow that. - Skills: core competencies. - Benefits: from "Why you'll love it here!" list includes competitive compensation, portal to portal pay, overtime opportunities, company vehicle, company credit card for travel, company cell phone, medical/dental/vision benefits from Day One, 401(k) with company match, paid time off and holidays, ongoing technical training and certification support (CFESP prep, hands-on manufacturer training), tuition reimbursement for additional certifications, career progression opportunities. We need to include Benefits section only if posting actually states them. Yes, they do. - Pay: The posting does not give a specific salary range or numbers. It mentions "Competitive compensation" but no actual numbers. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. For Pay, we need actual stated pay (e.g., salary range, hourly rate). The posting says "Competitive compensation" but no numbers. Also later: "#MKIndeed Compensation includes the posted base salary range and does not reflect potential commission..." but that is generic boilerplate. There's no actual numbers. So we should NOT include Pay section because no specific pay stated. - Schedule: The posting says "Located in Houston, TX Field Based - Full Time". That indicates schedule: Full Time. That's specific enough? It says "Field Based - Full Time". That is a schedule description. So we can include Schedule section with that info. We must not include headings with filler like "commensurate with experience". So we avoid Pay. Now we need to preserve all substantive information, not invent or summarize away detail. We need to keep details like specific equipment list, responsibilities, qualifications, etc. We need to format using

for each section heading, then content: either

for prose or

  • for lists. We must not repeat job title as heading. The job title is "Service Technician – Hot side". Not to be used as heading. We must not put Job ID/requisition numbers as headings; none present. We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to cut out the EEO paragraph, scam alert, accommodation request, etc. Also remove the "Why you'll love it here!" heading? We'll convert that to Benefits section. Now let's extract substantive content. Company description paragraph: "TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence." We can keep that as part of About the role. Position Summary: "The Service Technician reports to the Service Manager Located in Houston, TX Field Based - Full Time TriMark USA is seeking a skilled and customer-focused Service Technician – Hot side to support our commercial kitchen equipment customers. This role is responsible for diagnosing, repairing and maintaining commercial cooking equipment within customer facilities. This role ensures equipment reliability, food safety, and operational continuity for restaurants, healthcare facilities, hospitality, education, and other foodservice operations supported by TriMark USA. The ideal candidate is technically skilled, customer-focused, safety-driven, and experienced in servicing gas and electric hot-side equipment in high-volume commercial kitchen environments." We can combine with About the role or separate. Since we have About the role heading, we can put company description and position summary there as prose. Responsibilities: list of essential functions. We need to capture each bullet: - Troubleshoot and repair gas and electric cooking equipment including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens - Diagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools - Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices - Ensure compliance with manufacturer specifications and safety standards - Perform routine preventative maintenance to extend equipment life and reduce downtime - Calibrate temperature controls and test safety mechanisms - Provide professional, on-site customer support - Clearly explain repair findings, recommendations, and preventative measures - Complete service documentation accurately and in a timely manner - Maintain strong relationships with clients and internal dispatch teams - Follow all OSHA, local, and company safety standards - Ensure job sites are clean and safe before departure We'll put these in
    • . Required Qualifications: - 1-2+ years of experience servicing commercial cooking equipment (hot side) - Strong understanding of gas systems, electrical components, and mechanical systems - Ability to read wiring diagrams and service manuals - Valid driver’s license with clean driving record - Ability to lift 75+ pounds and work in confined or high-temperature environments Preferred Qualifications: - CFESA certification - Factory training on major hot-side manufacturers - Basic refrigeration equipment knowledge (a plus) - Experience in foodservice, hospitality, or institutional environments Core Competencies: - Technical troubleshooting expertise - Strong customer service orientation - Accountability and ownership - Team collaboration - Time management and route efficiency - Attention to detail and safety awareness - Ability to work independently with minimal supervision Benefits (from "Why you'll love it here!" list): - Competitive compensation - Portal to portal pay - Overtime opportunities - Company vehicle - Company credit card for all travel expenses - Company cell phone - Medical, dental, vision benefits from Day One! - 401(k) with company match - Paid time off and holidays - Ongoing technical training and certification support - CFESP prep programs, hands-on manufactures training - Tuition reimbursement for additional certifications - Career progression opportunities into a Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles We need to keep the exact phrasing? Preserve ALL substantive information; do not invent or summarize away detail. So we should keep the bullet points as they appear, maybe as list items. Schedule: "Located in Houston, TX Field Based - Full Time". That's schedule info. Could also include "Field Based - Full Time". We'll put that as a

      . Pay: we will not include. Now we need to output only HTML fragment. Use

      for each section heading. Ensure we don't include empty sections. Order: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Schedule. We need to ensure we don't include any markdown fences. Let's craft. About the role: combine company description and position summary into maybe two paragraphs. We'll put:

      About the role

      TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence.

      The Service Technician reports to the Service Manager. Located in Houston, TX. Field Based - Full Time. TriMark USA is seeking a skilled and customer-focused Service Technician – Hot side to support our commercial kitchen equipment customers. This role is responsible for diagnosing, repairing and maintaining commercial cooking equipment within customer facilities. This role ensures equipment reliability, food safety, and operational continuity for restaurants, healthcare facilities, hospitality, education, and other foodservice operations supported by TriMark USA. The ideal candidate is technically skilled, customer-focused, safety-driven, and experienced in servicing gas and electric hot-side equipment in high-volume commercial kitchen environments.

      But note we already have Schedule section later; we might duplicate location info. However schedule section will contain "Field Based - Full Time". The About the role can still mention location but not schedule specifics? It's okay to have location in About the role; schedule section will just have schedule. We'll keep location in About the role. Now Responsibilities:

      Responsibilities

      • Troubleshoot and repair gas and electric cooking equipment including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens
      • Diagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools
      • Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices
      • Ensure compliance with manufacturer specifications and safety standards
      • Perform routine preventative maintenance to extend equipment life and reduce downtime
      • Calibrate temperature controls and test safety mechanisms
      • Provide professional, on-site customer support
      • Clearly explain repair findings, recommendations, and preventative measures
      • Complete service documentation accurately and in a timely manner
      • Maintain strong relationships with clients and internal dispatch teams
      • Follow all OSHA, local, and company safety standards
      • Ensure job sites are clean and safe before departure
      Requirements:

      Requirements

      • 1-2+ years of experience servicing commercial cooking equipment (hot side)
      • Strong understanding of gas systems, electrical components, and mechanical systems
      • Ability to read wiring diagrams and service manuals
      • Valid driver’s license with clean driving record
      • Ability to lift 75+ pounds and work in confined or high-temperature environments
      Qualifications (Preferred):

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