Commercial Insurance Sales Producer

About the Role

Hibbs-Hallmark & Co. Insurance is a diversified risk management company providing a complete portfolio of services including custom-designed traditional insurance and self-insurance programs, loss control, and claims administration. The organization has been under continuous private family ownership for 50 years and today has over 60 stockholders as well as ESOP ownership, assuring that everyone has a vested interest in providing the very highest level of service to clients.

Primary Responsibility

To solicit new business accounts and maintain existing commercial accounts to enhance agency profitability in accordance with the objectives set forth in the agency business plan and agency policies and procedures.

Essential Functions & Responsibilities

• Solicit new commercial accounts to meet new business production goals set forth annually by the Sales Manager
• Follow agency directives and develop a profitable book of business
• Maintain existing customers by providing an excellent level of customer service
• Stay informed of industry developments through review of trade press and by attending company training and sales meetings
• Promote the agency and insurance industry in the community
• Pursue a program for personal and professional development
• Improve insurance company relationships through company contacts
• Serve clients as a trusted advisor and provide insurance counsel as appropriate or as required by client
• Perform other specific duties and projects as assigned by Sales Manager
• Coordinate quotation of new or renewal business utilizing qualified staff
• Utilize qualified staff to assist in handling customer service issues

Credit & Collection Procedures

• New Business: Account Executive is 100% responsible for collecting initial premium (entire annual premium or deposit premium and signed premium finance note) prior to binding, due by the effective date. ANOC issued if payment not received within 15 days. Exceptions require signed authorization by the President.
• Renewals: Account Executive is 100% responsible for obtaining annual premium or deposit and signed premium finance note. Binder-billed 15 days prior to inception with payment due on effective date. ANOC issued if premiums not collected within 15 days. No renewal granted to customers with past due balance. Exceptions require signed authorization by the President.
• Surplus Line Coverages: No surplus lines coverages bound without collection of premium. Account Executive is 100% responsible for any bad debts incurred if binding without collection.
• Quotations: Mandatory that a HHC credit document be attached showing annual premium amount or deposit for premium financed policies. HHC credit procedures should be discussed as part of the quote.
• Endorsements, Installments & Reports: Premiums due upon receipt by insured. Accounting department responsible for collection; NOC issued after 15 days if payment not received. Exceptions require signed authorization by the President, at which time Account Executive becomes 100% responsible for collection.
• Bad Debts: Account Executive is 100% responsible for bad debts on deposit or annual premiums for both renewal and new business, and for any bad debts due to deviations from defined HHC credit procedures. Accounting department responsible for collection of all accounts receivable. No Account Executive has authority to extend coverage without written authorization of the President. All exceptions require an expected payment date; NOC issued if payment not received by that date.

Required Qualifications

• High School Diploma
• At least 5 years of sales experience
• High degree of self-discipline and motivation
• Excellent communication skills both oral and written
• Technical education (CIC, CPCU, company courses) helpful and willingness to continue education essential
• Well-groomed and neat appearance essential
• Holds required and appropriate insurance agent's license
• Above average organizational and time management skills
• Must be licensed driver in compliance with agency's requirement regarding motor vehicle record

Preferred Qualifications

• College Degree in Risk Management and Insurance, Business or related field
• Holds a CIC or CPCU designation

Knowledge, Skills & Abilities

• Knowledge of employee benefits sales techniques
• Ability to multi-task multiple priorities
• Proficient in Microsoft Office Suite of products
• Ability to work well with others