Commercial Insurance Project Manager

About the Role

Pharmacists Mutual Insurance Group has an opening for a Commercial Insurance Project Manager I or II. This role is responsible for the overall direction, coordination, implementation, execution, control, and completion of specific projects, ensuring alignment with company strategy, commitments, and goals. The Project Manager accomplishes project objectives by planning and evaluating project activities while applying Agile practices as the organization transitions toward greater agility.

Responsibilities

Project Manager I

• Manages project tier level 3 projects.
• Serves as a point of contact for project stakeholders.
• Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion.
• Demonstrates quality project management knowledge.
• Manages and escalates issues effectively without guidance.
• Leads projects from initiation to closure.
• Defines resource requirements and develops full scale project plans.
• Tracks project deliverables and milestones, per the project plan, using appropriate tools.
• Frequently and regularly monitors and reports on progress of the project to all stakeholders.

Project Manager II

• Provides oversight to Project Manager I and Project Coordinator positions, as needed.
• Serves as a mentor and trainer to all project management team members, project team members, and management.
• Demonstrates a high level of project management knowledge while managing projects.
• Has a broad understanding of each of the company's business areas.

Essential Functions

• Lead the planning and implementation of projects.
• Facilitate iterative planning, continuous improvement, and cross-functional collaboration to enhance delivery outcomes.
• Serve as a change agent for Agile adoption, leveraging frameworks such as Scrum or Kanban and tools like Jira or Azure DevOps.
• Work with department leaders to define, prioritize, and develop projects and programs that support both structured and Agile delivery approaches.
• Define resource requirements and develop project plans, as necessary.
• Track project deliverables using appropriate tools.
• Provide direction and support to project team.
• Present reports defining project progress, problems, and solutions, as applicable.
• Ensure proper project results by supporting the team as needed.
• Assemble and coordinate project staff.
• Monitor and coordinate resource allocation.
• Work collaboratively with project management peers and resource managers to effectively address project portfolio needs.
• Oversee project portfolio content ensuring that projects and processes are managed per standards.

Knowledge, Skills, and Abilities

• Knowledge of both theoretical and practical aspects of project management.
• Ability to obtain and utilize sensitive information discreetly and objectively.
• Correct English usage, including spelling, grammar, vocabulary, and punctuation.
• Ability to read, interpret, and input data efficiently and accurately.
• Ability to communicate effectively with others (oral and written).
• Ability to follow oral and written directions.
• Ability to organize and prioritize work.
• Ability to work independently and demonstrate initiative.
• Ability to handle multiple tasks concurrently.
• Ability to meet definite deadlines and deal with pressure situations.
• Ability to utilize a computer and related software effectively.
• Determines when to escalate concerns to the appropriate level of management.
• Ability and flexibility to work longer hours when workload fluctuations occur.

Qualifications

Project Manager I

• High School Diploma or equivalent and 5 years of related experience; or
• Associate's Degree or equivalent and 3 years of related experience; or
• Bachelor's Degree.

Project Manager II

• High School Diploma or equivalent and 7 years of related experience; or
• Associate's Degree or equivalent and 5 years of related experience; or
• Bachelor's Degree and 3 years of related experience; or
• Master's Degree.

Preferred Qualifications (All Levels)

• Experience in Jira, Confluence, and Smartsheet.

Preferred Qualifications (Project Manager II)

• Successful completion of Certified Associate in Project Management (CAPM).

Work Environment

• Hybrid or fully remote work environment designed to provide flexibility, autonomy, and productivity while working from another location.
• Primary work environment is in a climate-controlled office setting.
• Work may involve travel to attend meetings at other locations.

Benefits

• Competitive salary.
• Annual discretionary bonus for eligible employees.
• Health, Dental, Vision, and Life coverage.
• 401(k) with Company Match.
• Paid Time Off.
• 8 Paid Holidays.
• Volunteer Time Off.
• Paid Parental Leave.
• Hybrid/Remote Work Options.
• Employee Assistance Program.
• Tuition Reimbursement.