Commercial Insurance Program Manager

About the role

AIG is reimagining the way we help customers manage risk. As a Program Manager, you will play a crucial part in this transformation.

Responsibilities

• Create and negotiate business plans for each assigned program, including new business, renewal rate management, and expected retentions.
• Conduct Underwriting Quality Reviews and participate in Stewardship meetings for assigned Programs.
• Identify and market new products to enhance existing portfolios and align with program business plans.
• Monitor renewals, track rate targets, retentions, trends, lost business, and ensure profitability targets are met.
• Understand and manage program eligibility and coverages to minimize adverse exposures.
• Develop and provide superior customer service through regular on-site visits and conference calls.
• Collaborate with various departments such as Actuarial, Accounting, Claims, Operations, Program Development, Risk Management, and Underwriting.
• Implement new business programs and coordinate with Operations, IT, and other support areas.
• Maintain current industry knowledge and market intelligence through regular communication with Program Administrators and participation in external events.

Requirements

• 10+ Years of Commercial Underwriting Experience focused on Multi Line Package portfolio management.
• Strong communication, relationship management, organizational, and analytical skills.
• Demonstrated proficiency on AIG policy rating/issuance platforms (i.e. Cover-All).
• Working knowledge of ISO, Admitted and Non Admitted product execution.
• Proven understanding of manuscript, admitted form language, and policy coverage analysis.
• Demonstrated ability to understand and work with analytical tools, reports, and technology.
• Ability to work in a dynamic, rapidly changing environment and adapt to changing requirements.
• Highly motivated and results-oriented, proven creative problem solver.
• Very strong verbal and written communication skills.
• Travel – 30%

Qualifications

• Education: Bachelor's degree in Business Administration, Finance, Economics, or related field.
• Professional Certifications: CIP, CPCU, or similar certifications preferred.

Skills

• Commercial Underwriting Experience
• Portfolio Management
• Business Plan Development
• Underwriting Quality Review
• Stewardship Meetings Participation
• New Product Marketing
• Renewal Rate Management
• Program Eligibility and Coverage Management
• Customer Service Delivery
• Collaboration Across Departments
• Implementation of New Business Programs
• Market Intelligence and Industry Trends Analysis

Benefits

• Comprehensive benefits package including health, wellness, financial security, and professional development benefits.
• Equal opportunity employer committed to diversity and inclusion.
• Flexible work arrangements to support a healthy work-life balance.

Pay

The base salary range for this position is $120,000 - $150,000, with the possibility of a bonus in accordance with the terms of the applicable incentive plan. Final base salary may vary based on location and other factors.

Schedule

This position requires a travel schedule of 30%. Office-based work is encouraged to foster effective collaboration and a supportive, connected environment.