Commercial Information Systems Administrator III

About the role

This individual supports various loan originations systems at NW Bancshares.

Responsibilities

• Ensure accuracy while meeting service level agreements and benchmarks
• Ensure total document and data integrity to comply with CECL data points
• Respond to internal and external customer inquiries with exemplary customer service
• Collaborate with key strategic partners (Third party vendors, Compliance, Legal, Credit, and Lending departments)
• Provide support for system releases and testing of new products and services; troubleshoot issues and challenges
• Lead any acquisition activities as needed
• Remain current on relevant system enhancements and updates
• Maintain updates to department procedures and user guides
• Serve as back-up in the absence of the department manager
• Participate in a leading role on behalf of department in bank-wide projects
• Participate in department talent recruiting efforts and interviewing process
• Design, develop, and facilitate department training

Qualifications

• Bachelor's Degree in Business Administration/Finance
• 6 - 8 years Banking experience in the area of lending
• 6 - 8 years Customer Service experience
• Experience as a System Administrator for nCino, Baker Hill, or LaserPro

Skills

• Ability to establish effective working relationships
• Active listening and clear communication skills
• Time management and organizational skills
• Advanced Certified Administrator within 6 months
• Certified Administrator within 6 months

Benefits

NW Bancshares offers a competitive benefits package including health insurance, retirement plans, and paid time off.

Pay

The salary range for this position is $XX,XXX - $XXXXX annually.

Schedule

The schedule for this role is typically Monday through Friday, with occasional evening and weekend work as needed.

Additional Information

Northwest is an equal opportunity employer committed to creating an inclusive environment for all employees.