Commercial HVAC Service Technician II - Helena

About the role

As a LONG Service Technician II, you will independently manage the maintenance, troubleshooting, repair, and installation of commercial HVAC systems, handling more complex tasks with a greater level of responsibility. You will partner with more experienced technicians on advanced tasks according to LONG service procedures. A company vehicle, mobile phone, and clothing are provided to ensure you are well-equipped for the job. Your focus will be on performing moderately difficult maintenance tasks, including troubleshooting and repairing customer HVAC equipment while providing excellent customer service.

Responsibilities

• Perform moderately difficult troubleshooting on commercial HVAC systems, refrigeration systems, economizer, VAV box, fan-powered box, and pneumatic controls while working independently.
• Perform advanced and rapid maintenance tasks on commercial HVAC systems as needed according to LONG’s Service Procedures.
• Oversee small HVAC installation projects.
• Train and mentor Apprentices and Tech I’s.
• Complete moderately difficult installation tasks on commercial HVAC equipment using copper and steel piping, sheet metal ducting, equipment hanging, crane direction, and equipment start-ups.
• Regularly attend and complete any assigned training courses while making steady progress toward Service Technician III.
• Promptly and accurately complete all required paperwork while on the job.
• Deliver outstanding customer service by greeting customers upon arrival at job sites, confirming satisfaction before departing, and consistently representing the company with professionalism.
• Adhere to safety regulations and procedures to ensure a safe working environment for oneself and others while performing HVAC tasks.
• Work in confined or tight spaces such as mechanical rooms for installation and repair tasks.
• Other duties as assigned.

Requirements

• 4+ years of working experience with commercial HVAC systems.
• Valid CFC Refrigeration certificate.
• Advanced understanding of commercial heating, ventilation, air conditioning, or electrical systems.
• Knowledge of energy efficiency practices and regulations.
• Ability to work after-hours when needed.
• Ability to drive a company vehicle safely and legally.
• Advanced oral, written, interpersonal communication skills, customer service skills, and excellent documentation and organizational skills.
• Moderate proficiency with Microsoft Office programs (Word, Outlook, Excel) and ability to learn additional computer software quickly.

Preferred Qualifications

No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Physical Requirements

• Standing for extended periods and working in tight spaces.
• Lifting up to 75 lbs. from floor to countertop and countertop to floor.
• Climbing ladders and functioning at heights.
• Use of personal hand tools.

Work Environment

• Inside and outside work environments.
• Exposure to high precarious places and general construction worksite hazards.
• Working in inclement weather conditions.

Competencies

To perform this position successfully, an individual must display the following qualities: understanding and meeting customer needs, collaborating effectively with colleagues, managing potential hazards and risks, and engaging with and contributing to the community.

Pay

$34.65 - $50 per hour, plus potential profit share.

Benefits

• Medical, Dental, and Vision Insurance.
• Voluntary Life Insurance, Voluntary Accident, and Critical Care Insurance.
• Basic Life, Short-Term, and Long-Term Disability.
• Employee Assistance Program (EAP).
• 401(k) with Employer Matching contributions.
• Profit Sharing/Bonus/Commission Program as applicable.
• Paid Time Off, Paid Community Service Day, and 8 Paid holidays.
• Tuition Reimbursement.
• Pet Insurance, Legal, and IDShield.