Commercial HVAC Service Technician

About the Role

Vertical Mechanical Group (VMG) is seeking an experienced Commercial HVAC Service Technician to join our Service team. This role involves troubleshooting, servicing, maintaining, and repairing commercial HVAC systems while delivering professional and responsive customer service.

Responsibilities

• Troubleshoot, service, maintain, and repair commercial HVAC and mechanical systems
• Perform preventive maintenance to enhance equipment reliability, efficiency, and lifespan
• Service equipment including rooftop units, air-handling units, chillers, boilers, pumps, and related HVAC systems
• Inspect equipment to identify mechanical, electrical, and operational issues
• Complete repairs and component replacements according to manufacturer and industry standards
• Verify proper system operation after service and repair work
• Diagnose mechanical, electrical, and HVAC control issues
• Read and interpret wiring diagrams, schematics, equipment manuals, and technical documentation
• Use diagnostic tools and testing equipment to identify system problems
• Determine root causes of equipment failures and performance issues
• Recommend repair, replacement, or system improvement options
• Identify potential problems to prevent major equipment failures or downtime
• Respond to scheduled service calls and emergency service requests
• Communicate clearly with customers about equipment condition, repairs, and recommendations
• Build strong customer relationships through dependable, responsive service
• Coordinate with Service Managers, Dispatchers, Technicians, and internal teams to resolve customer needs
• Represent VMG professionally at customer facilities and project locations
• Follow VMG, OSHA, manufacturer, and customer safety requirements
• Maintain accurate service tickets, work orders, equipment information, and repair documentation
• Properly maintain company tools, equipment, and vehicles
• Maintain clean and safe work areas
• Participate in on-call or after-hours service rotations as required

Requirements

• 3+ years of commercial HVAC service, maintenance, or repair experience
• Strong knowledge of commercial HVAC and mechanical systems
• Experience troubleshooting mechanical and electrical HVAC issues
• Working knowledge of HVAC controls and system operations
• Ability to read wiring diagrams, schematics, mechanical drawings, and technical documentation
• Strong mechanical aptitude and problem-solving skills
• Ability to work independently and make sound decisions in the field
• Strong communication and customer service skills
• Ability to safely lift and handle equipment, tools, and materials required for the position
• Valid driver's license with an acceptable driving record

Preferred Qualifications

• EPA Universal Certification
• Journeyman HVAC license
• Experience with rooftop units, air-handling units, chillers, boilers, pumps, and commercial HVAC equipment
• Experience with Building Automation Systems (BAS) and HVAC controls
• Manufacturer or factory training on commercial HVAC equipment
• OSHA 10 or OSHA 30 certification
• Experience working in large commercial or mission-critical facilities

Benefits

• Competitive hourly compensation based on experience
• Bonus and incentive opportunities
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays
• Company vehicle and necessary tools based on position
• Ongoing technical training and professional development
• Opportunities for career advancement within VMG
• Exposure to a wide range of commercial HVAC systems and facilities
• Collaborative, team-oriented environment where your expertise is valued

Why VMG?

At VMG, our Service Technicians play a crucial role in building strong customer relationships by troubleshooting complex problems, providing reliable solutions, and ensuring critical building systems operate effectively. As a Commercial HVAC Service Technician, you’ll expand your technical expertise, work with diverse commercial HVAC equipment, and build a long-term career with a growing mechanical contractor. If you’re an experienced HVAC professional who takes pride in solving problems, delivering quality work, and providing exceptional customer service, we’d like to hear from you.