Commercial HVAC Service Technician

About the role

Under the guidance of the Service General Manager, the Commercial HVAC Service Technician plays a key role in delivering top-tier service to our customers by expertly installing, servicing, and starting up a wide range of HVAC systems. From first-time installations to diagnosing and repairing complex issues, you’ll be the go-to problem solver our customers count on.

Essential Duties and Responsibilities

• Diagnose and resolve issues on a variety of commercial HVAC systems. Perform preventative maintenance and fine-tune system performance for energy efficiency and reliability.
• Build and maintain strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support.
• Communication & Documentation> Coordinate with internal teams to ensure efficient scheduling and follow-up. Accurately complete service reports, work orders, and related documentation in a timely manner.
• Training & Mentorship> Stay up to date through ongoing technical training. Serve as a resource and occasional mentor to junior technicians in the field.
• Safety & Compliance> Follow all safety guidelines and regulatory requirements as outlined by OSHA, the company, and customer sites.
• Emergency Response> Participate in the on-call rotation to provide after-hours support for urgent service needs.
• Other Duties as Assigned> Contribute to the team and company by stepping in where needed

Requirements

• 7-10+ years of commercial HVAC service experience with systems such as VRF, rooftop units, and packaged equipment.
• EPA Universal Certification required; OEM-specific training or certifications preferred.
• Skilled in diagnostics, troubleshooting, and interpreting service manuals and schematics.
• Strong communication and customer service skills with a professional, team-focused mindset.
• Valid driver’s license with clean driving record; able to pass a background check and drug screening.
• Physically capable of lifting heavy equipment, climbing ladders, and working in various field conditions, including rooftops and tight spaces.
• Willingness to participate in an on-call rotation for emergency service coverage.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with clean driving record; able to pass a background check and drug screening.

Skills

• Commercial HVAC service experience.
• Diagnosis and troubleshooting skills.
• Interpreting service manuals and schematics.
• Customer service and communication skills.
• Physical ability to perform tasks in various field conditions.

Benefits

• Health & Wellness – Medical, dental, vision, and life insurance coverage.
• Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage.
• Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
• Professional Development – Ongoing training opportunities and support for continuing education.
• Company Perks – Uniforms, vehicle and phone (as applicable), and a supportive team environment that values your expertise.

Pay

$35 to $50 hourly

Schedule

Variable schedule to accommodate customer needs. On-call rotation for emergency service coverage.