Commercial HVAC Service Technician

About the role

CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, now offering a complete solution of fans, heaters, ductwork and HVAC equipment. The company’s primary purpose is to provide fully integrated, sustainable HVAC systems. With over 40 years of industry leadership, innovative technologies, unmatched service, competitive pricing and rapid lead times, CaptiveAire is committed to employee development through continuous education, product‑specific training and technical videos. Safety is the top priority, with extensive safety training and necessary equipment provided to maintain safe working conditions.

“What I love about CaptiveAire is that we are constantly raising industry standards and at the forefront of innovation utilizing new technologies and implementing new procedures to provide the best product to our customers.” – Field Service Technician

“I love that CaptiveAire gives back as much as you put in. We are constantly on the rise in the industry and there is always something new to be learned.”- Field Service Technician

“I enjoy the challenges that arise as a service technician and being able to see the satisfaction in the customer's eyes when I tell them the issue has been resolved.” – Field Service Technician

Responsibilities

• Commissioning of CaptiveAire Equipment: verifying CAS products operate as designed by testing airflows, reviewing installations, testing product functions by connecting laptops and running automated tests, and physical testing of all equipment.
• Service & Repair: troubleshoot, diagnose, service, and repair commercial HVAC/R systems.
• Maintenance: develop, maintain, and perform routine preventive maintenance on various commercial mechanical systems to ensure optimal efficiency and operation.
• Diagnostics: read and interpret electrical schematics, mechanical blueprints, and technical manuals to diagnose complex system issues.
• Customer Care: communicate clearly and professionally with facility managers, property owners, and team members regarding system status, required repairs, and maintenance recommendations.
• Compliance & Safety: adhere to EPA regulations and company safety standards at all times (safety‑sensitive position).

Qualifications

• Experience: minimum 2+ years of hands‑on experience servicing commercial HVAC systems, or related experience.
• Certifications: Valid Driver’s License with a clean driving record (required); OSHA 10 Certification (suggested