Commercial HVAC Service Manager

Essential Duties & Responsibilities

• Oversee the dispatching of all Technicians (dispatching to be performed by the Service Coordinator.)
• Oversee the scheduling of all monthly PM inspections (scheduling to be performed by the Service Coordinator)
• Providing technical support to field Technicians
• Aiding the Service Coordinator in the ordering of “approved” parts and materials.
• Performing site surveys for existing and prospective customers for new work after-sales lead is established.
• Estimating and writing repair work proposals for existing customers
• Performing periodic inspections of all sites to ensure quality workmanship.
• Performing periodic “ride-a-longs” with technicians to ensure corporate procedures.
• Inspecting all vehicles for cleanliness, order, and proper maintenance
• Maintaining all inventories, including the main warehouse, service vehicles, and all sites (inventory ordering to be performed by the Service coordinator)
• Recruiting and performing Technician reviews and performance evaluations.
• Promoting a safe work environment and holding regular safety meetings with technicians.
• Making customer visits and coordinating regular customer review meetings with key branch accounts.
• Working with the branch management team in developing the Branch Business Plan
• Aiding in developing new accounts and promoting service/maintenance growth.
• Attending weekly branch operations meetings.

  Qualifications

  • Minimum five years HVACR management experience
  • 10+ years technical experience in HVACR, Facilities Management, or Maintenance environment
  • Ability to plan, organize, and align customer needs with available technicians.
  • Proficient with Microsoft applications.

    Benefits

    • We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.