Commercial HVAC Service Account Manager - Columbus OH
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We need to include sections only if posting has real specific content. We have content: About the role (description), Responsibilities (list), Required Qualifications, Preferred Qualifications (maybe combine as Requirements? Actually they have Required Qualifications and Preferred Qualifications; we could treat them as Requirements and Qualifications? The instructions: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly.
We have "About This Role" -> About the role.
Responsibilities: many bullet-like sentences; we can put as - .
Requirements: maybe Required Qualifications.
Qualifications: maybe Preferred Qualifications? Or we could combine both under Requirements and Qualifications? The instruction says we can have both Requirements and Qualifications sections. We'll put Required Qualifications under Requirements heading, and Preferred Qualifications under Qualifications heading.
Skills: maybe not explicit separate list; we could extract skills from responsibilities? But we should not create a Skills section unless posting has real specific content for it. There's no explicit skills list; we could skip Skills.
Benefits: we have benefits list.
Pay: we have Pay Range.
Schedule: not mentioned; we should not create Schedule section unless content present. There's no schedule info; so omit.
We must not include boilerplate like EEO, legal, application instructions, etc. Also remove duplicated lines.
We need to preserve all substantive information. So we need to include all details from About This Role, Responsibilities, Required Qualifications, Preferred Qualifications, Benefits, Pay Range. Also maybe mention "Lucrative Earnings & Vehicle Program" etc? That is part of Benefits? Actually it's under "This Role Offers". That could be considered Benefits or maybe part of Pay? It mentions Lucrative commission plan paired with a company car program (stipend/mileage reimbursement or dedicated vehicle). Comprehensive Support & Training, Global OEM Backing, Career Advancement. Those are benefits/offers. We could include them under Benefits section as bullet points. The Benefits section already lists health care etc. We could add those as additional bullet points under Benefits.
We need to ensure we don't repeat content. Let's extract.
About This Role paragraph: "As a Commercial Service Account Manager, you will be responsible for growing Carrier Commercial Service by identifying, developing, and advancing opportunities across service agreements, repairs, modernizations, controls, digital solutions, rentals, and other lifecycle-based offerings. This role is ideal for a high-energy, customer-focused sales professional with strong knowledge of commercial HVAC equipment and systems, the ability to understand customer business priorities, and the discipline to convert technical needs into measurable business outcomes. The successful candidate will build trusted advisor relationships with customers by helping them optimize the performance, reliability, sustainability, and lifecycle value of their building assets. This individual will connect Carrier services and solutions to outcomes that support capital renewal planning, reduce operating expenses, improve equipment uptime, and minimize operational risk."
We'll put that in
.
Responsibilities: The block after "Key Responsibilities" includes many bullet-like sentences, some duplicated. Need to extract unique responsibilities.
List them:
- Strategic Account Planning & Growth: Develop territory plans, expand relationate high-value opportunities. (typo: "relationate" maybe "relate"? We'll keep as is.)
- Pipeline & CRM Management: Track all sales activities, prioritize high-impact leads, and accurately manage your pipeline within the CRM to consistently hit annual targets.
- Consultative Closing & Renewals: Assess customer buying stages to deliver tailored proposals, secure timely bookings, and negotiate service agreement renewals.
- Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
- Create and maintain Sales Territory and Account plans where necessary
- Present at customer seminars to develop new and existing customer relationships and opportunities
- Promote Carrier value proposition linking customer objectives to Carrier solutions
- Utilize CRM to manage customer interactions, activities, and opportunity pipeline
- Experienced seller in attracting new customers as well as building share value with existing customers
- Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
- Ability to seek out or respond to repair opportunities
- Establishing and building credibility with knowledge of Carrier products/solutions
- Strong ability to develop and sustain customer relationships
- Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
- Ability to detect the Customer’s buying stage and adjust selling accordingly
- Effective presentation and communication skills
- Prioritize on best opportunities
- Responding to the customer requirements in a timely manner
- Gaining the booking/order in a timely manner
- Ability to consistently achieve sales metrics and Annual Targets
- To effectively negotiate service agreement renewals when required
Some duplicates: "Sell the full portfolio..." similar to earlier; "Create and maintain Sales Territory and Account plans" similar to Strategic Account Planning & Growth; "Utilize CRM to manage..." similar to Pipeline & CRM Management; "Experienced seller..." similar to ability to attract new customers; etc. We should keep unique but can keep duplicates? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Duplicated lines: we should remove duplicated lines. So we need to deduplicate.
Let's list unique responsibilities:
1. Develop territory plans, expand high-value opportunities. (Strategic Account Planning & Growth)
2. Track all sales activities, prioritize high-impact leads, and accurately manage pipeline within CRM to hit annual targets.
3. Assess customer buying stages to deliver tailored proposals, secure timely bookings, and negotiate service agreement renewals.
4. Sell the full portfolio of Carrier HVAC Service products and solutions (service agreements, repairs and modernizations).
5. Create and maintain Sales Territory and Account plans where necessary. (maybe similar to #1 but we can keep as separate? It's essentially same; but we can keep as it's a distinct action: create/maintain plans. Might be considered duplicate; but we can keep if not identical. However "Develop territory plans, expand high-value opportunities" vs "Create and maintain Sales Territory and Account plans where necessary" - similar but not identical. We'll keep both to preserve info.)
6. Present at customer seminars to develop new and existing customer relationships and opportunities.
7. Promote Carrier value proposition linking customer objectives to Carrier solutions.
8. Utilize CRM to manage customer interactions, activities, and opportunity pipeline. (similar to #2 but more specific; we can keep.)
9. Attract new customers and build share value with existing customers.
10. Seek out and access new service agreement opportunities with existing and new prospect customers.
11. Seek out or respond to repair opportunities.
12. Establish and build credibility with knowledge of Carrier products/solutions.
13. Develop and sustain customer relationships.
14. Clearly articulate the value of Carrier’s offerings and how they map to customer needs.
15. Detect the customer’s buying stage and adjust selling accordingly.
16. Effective presentation and communication skills.
17. Prioritize best opportunities.
18. Respond to customer requirements in a timely manner.
19. Gain the booking/order in a timely manner.
20. Consistently achieve sales metrics and Annual Targets.
21. Effectively negotiate service agreement renewals when required.
We could also include "Strategic Account Planning & Growth: Develop territory plans, expand relationate high-value opportunities." but we already have.
Now Required Qualifications:
- High School Diploma or GED.
- 2+ years of commercial HVAC sales experience, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or energy services.
- Ability to lift/carry 20 lbs., climb ladders/stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required.
- Valid driver’s license and ability to meet company driving requirements, where applicable.
Preferred Qualifications:
- Bachelor’s degree in Business, Engineering, Construction Management, Facilities Management, or a related field.
- Demonstrated success selling directly to end-user customers in commercial HVAC, mechanical services, controls, building technologies, facilities, energy services, or related technical environments.
- Experience selling service agreements, planned maintenance, repairs, modernization projects, controls, digital offerings, or lifecycle solutions tied to operational and financial outcomes.
- Ability to create trusted advisor relationships with customers by understanding business objectives, facility priorities, asset conditions, budget drivers, and risk factors.
Benefits: list includes:
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
Also "This Role Offers Lucrative Earnings & Vehicle Program: Lucrative commission plan paired with a company car program (stipend/mileage reimbursement or dedicated vehicle). Comprehensive Support & Training: Access specialized technical sales training and dedicated lead generation programs to drive both new acquisitions and account growth. Global OEM Backing: The strength and resources of an industry-leading global OEM, paired with an experienced local support team. Career Advancement: Structured development paths built to advance your career into leadership or other business areas"
These could be considered benefits as well. We'll include them under Benefits as bullet points.
Pay: "The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed. Other Compensation This position may be entitled to short-term cash incentives, subject to plan requirements."
We'll put Pay section with that info.
Schedule: none, omit.
Now we need to output HTML fragment with headings
and content.
Structure:
About the role
...
Responsibilities
- ...
...
Requirements
- High School Diploma or GED.
- 2+ years of commercial HVAC sales experience, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or energy services.
- Ability to lift/carry 20 lbs., climb ladders/stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required.
- Valid driver’s license and ability to meet company driving requirements, where applicable.
Qualifications
- Bachelor’s degree in Business, Engineering, Construction Management, Facilities Management, or a related field.
- Demonstrated success selling directly to end-user customers in commercial HVAC, mechanical services, controls, building technologies, facilities, energy services, or related technical environments.
- Experience selling service agreements, planned maintenance, repairs, modernization projects, controls, digital offerings, or lifecycle solutions tied to operational and financial outcomes.
- Ability to create trusted advisor relationships with customers by understanding business objectives, facility priorities, asset conditions, budget drivers, and risk factors.
Benefits
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
. Responsibilities: The block after "Key Responsibilities" includes many bullet-like sentences, some duplicated. Need to extract unique responsibilities. List them: - Strategic Account Planning & Growth: Develop territory plans, expand relationate high-value opportunities. (typo: "relationate" maybe "relate"? We'll keep as is.) - Pipeline & CRM Management: Track all sales activities, prioritize high-impact leads, and accurately manage your pipeline within the CRM to consistently hit annual targets. - Consultative Closing & Renewals: Assess customer buying stages to deliver tailored proposals, secure timely bookings, and negotiate service agreement renewals. - Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations) - Create and maintain Sales Territory and Account plans where necessary - Present at customer seminars to develop new and existing customer relationships and opportunities - Promote Carrier value proposition linking customer objectives to Carrier solutions - Utilize CRM to manage customer interactions, activities, and opportunity pipeline - Experienced seller in attracting new customers as well as building share value with existing customers - Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers - Ability to seek out or respond to repair opportunities - Establishing and building credibility with knowledge of Carrier products/solutions - Strong ability to develop and sustain customer relationships - Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs - Ability to detect the Customer’s buying stage and adjust selling accordingly - Effective presentation and communication skills - Prioritize on best opportunities - Responding to the customer requirements in a timely manner - Gaining the booking/order in a timely manner - Ability to consistently achieve sales metrics and Annual Targets - To effectively negotiate service agreement renewals when required Some duplicates: "Sell the full portfolio..." similar to earlier; "Create and maintain Sales Territory and Account plans" similar to Strategic Account Planning & Growth; "Utilize CRM to manage..." similar to Pipeline & CRM Management; "Experienced seller..." similar to ability to attract new customers; etc. We should keep unique but can keep duplicates? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Duplicated lines: we should remove duplicated lines. So we need to deduplicate. Let's list unique responsibilities: 1. Develop territory plans, expand high-value opportunities. (Strategic Account Planning & Growth) 2. Track all sales activities, prioritize high-impact leads, and accurately manage pipeline within CRM to hit annual targets. 3. Assess customer buying stages to deliver tailored proposals, secure timely bookings, and negotiate service agreement renewals. 4. Sell the full portfolio of Carrier HVAC Service products and solutions (service agreements, repairs and modernizations). 5. Create and maintain Sales Territory and Account plans where necessary. (maybe similar to #1 but we can keep as separate? It's essentially same; but we can keep as it's a distinct action: create/maintain plans. Might be considered duplicate; but we can keep if not identical. However "Develop territory plans, expand high-value opportunities" vs "Create and maintain Sales Territory and Account plans where necessary" - similar but not identical. We'll keep both to preserve info.) 6. Present at customer seminars to develop new and existing customer relationships and opportunities. 7. Promote Carrier value proposition linking customer objectives to Carrier solutions. 8. Utilize CRM to manage customer interactions, activities, and opportunity pipeline. (similar to #2 but more specific; we can keep.) 9. Attract new customers and build share value with existing customers. 10. Seek out and access new service agreement opportunities with existing and new prospect customers. 11. Seek out or respond to repair opportunities. 12. Establish and build credibility with knowledge of Carrier products/solutions. 13. Develop and sustain customer relationships. 14. Clearly articulate the value of Carrier’s offerings and how they map to customer needs. 15. Detect the customer’s buying stage and adjust selling accordingly. 16. Effective presentation and communication skills. 17. Prioritize best opportunities. 18. Respond to customer requirements in a timely manner. 19. Gain the booking/order in a timely manner. 20. Consistently achieve sales metrics and Annual Targets. 21. Effectively negotiate service agreement renewals when required. We could also include "Strategic Account Planning & Growth: Develop territory plans, expand relationate high-value opportunities." but we already have. Now Required Qualifications: - High School Diploma or GED. - 2+ years of commercial HVAC sales experience, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or energy services. - Ability to lift/carry 20 lbs., climb ladders/stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required. - Valid driver’s license and ability to meet company driving requirements, where applicable. Preferred Qualifications: - Bachelor’s degree in Business, Engineering, Construction Management, Facilities Management, or a related field. - Demonstrated success selling directly to end-user customers in commercial HVAC, mechanical services, controls, building technologies, facilities, energy services, or related technical environments. - Experience selling service agreements, planned maintenance, repairs, modernization projects, controls, digital offerings, or lifecycle solutions tied to operational and financial outcomes. - Ability to create trusted advisor relationships with customers by understanding business objectives, facility priorities, asset conditions, budget drivers, and risk factors. Benefits: list includes: - Health Care Benefits: Medical, Dental, Vision; Wellness incentives - Retirement Benefits - Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation - Disability: Short-term and long-term disability - Life Insurance and Accidental Death and Dismemberment - Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account - Tuition Assistance Also "This Role Offers Lucrative Earnings & Vehicle Program: Lucrative commission plan paired with a company car program (stipend/mileage reimbursement or dedicated vehicle). Comprehensive Support & Training: Access specialized technical sales training and dedicated lead generation programs to drive both new acquisitions and account growth. Global OEM Backing: The strength and resources of an industry-leading global OEM, paired with an experienced local support team. Career Advancement: Structured development paths built to advance your career into leadership or other business areas" These could be considered benefits as well. We'll include them under Benefits as bullet points. Pay: "The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed. Other Compensation This position may be entitled to short-term cash incentives, subject to plan requirements." We'll put Pay section with that info. Schedule: none, omit. Now we need to output HTML fragment with headings
and content.
Structure:
About the role
...
Responsibilities
- ... ...
Requirements
- High School Diploma or GED.
- 2+ years of commercial HVAC sales experience, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or energy services.
- Ability to lift/carry 20 lbs., climb ladders/stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required.
- Valid driver’s license and ability to meet company driving requirements, where applicable.
Qualifications
- Bachelor’s degree in Business, Engineering, Construction Management, Facilities Management, or a related field.
- Demonstrated success selling directly to end-user customers in commercial HVAC, mechanical services, controls, building technologies, facilities, energy services, or related technical environments.
- Experience selling service agreements, planned maintenance, repairs, modernization projects, controls, digital offerings, or lifecycle solutions tied to operational and financial outcomes.
- Ability to create trusted advisor relationships with customers by understanding business objectives, facility priorities, asset conditions, budget drivers, and risk factors.
Benefits
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives