Commercial HVAC Account Manager
About Kelso Building Services
Kelso Building Services is a commercial HVAC and mechanical services company part of Kelso Industries, a national platform building one of the strongest service organizations in the country. We keep critical building systems running for the people who depend on them across a growing footprint of U.S. markets and are scaling fast and deliberately.
About the role
The Account Manager sits at the center of Kelso Building Services' field sales organization. This is not a cold-start hunting seat. It is the person we trust to protect and grow the relationships that keep our branches healthy. The role involves owning the ongoing health of a portfolio of commercial service customers in your market, keeping them loyal, renewing maintenance agreements, and growing the work done for each account over time. You are the steady, trusted point of contact for our customers.
What You'll Own
- Retention. Keep your portfolio of commercial accounts loyal by anticipating needs, resolving issues before they escalate, and making Kelso Building Services the obvious choice to stay with.
- Maintenance-agreement renewals. Own the renewal of preventive-maintenance and service agreements on your accounts, on time and at healthy margin, and convert one-time work into recurring programs.
- Existing-customer growth. Find and land the next project, the next site, the next scope inside accounts you already serve. This is where most of your number comes from.
- New-customer acquisition (secondary). Bring in new logos in your market where they fit, and hand strategic, multi-site opportunities up to the right team with full context.
- Local partnership. Work shoulder-to-shoulder with branch operations so what you sell gets delivered well. You are present in your market and present at the branch.
- Clean pipeline. Keep Salesforce honest and current—accurate forecasting is part of the job, not an afterthought.
Who We're Looking For
The right person for this role already knows this market and the people in it. You have spent years in commercial HVAC, mechanical, MEP, or an adjacent building-services trade, and you have built a reputation customers trust. You don't need a long runway to be useful—you can be effective in your first ninety days because the relationships and the instincts are already there. You likely have five or more years selling, managing, and growing commercial service accounts—HVAC, mechanical, MEP, controls, or a closely related field. A track record of keeping and growing accounts over multiple years, not just landing them once—references and numbers that show retention, renewal, and expansion. Established, trusted relationships across your market—with facility and property managers, building owners, operators, and general contractors—that you have earned and maintained over time. A working command of preventive-maintenance agreements and recurring service programs, and a feel for how to price and renew them at healthy margin. Comfort owning a number and a forecast, and the discipline to keep a CRM clean. A genuine consultative style—you lead with the customer's problem, not the pitch.
What Sets The Right Person Apart
More than a resume, we are looking for someone with real standing in their market—the kind of person whose phone is already full of relationships worth something to the people on the other end. If you've spent years becoming the person customers in your area call first, this role is built to let you do exactly that, with a strong service organization behind you and uncapped room to grow what you carry.
Compensation & Growth
- Base salary: $120,000
- On-target earnings (OTE): ~$165,000 (base plus target incentive)
- Upside: Uncapped. The commission has no ceiling, so an Account Manager who keeps, renews, and grows a strong book earns well above target.
Full benefits, and real backing from a national platform that is investing in field sales, not squeezing it.
Kelso Building Services is an equal-opportunity employer. We hire on ability, character, and fit—and we are glad you're considering us.