Commercial Gas Scheduler/Senior - Midstream (Hybrid)

This position is within Kinder Morgan’s Midstream group, reporting to the Manager - Commercial Scheduling. The individual is the main point of contact for customer inquiries, analyzing, and resolving issues regarding daily scheduling activities for assets on various Kinder Morgan Midstream natural gas pipelines. These activities include nominations, confirmations, scheduling, allocations, and imbalance management. The position may be filled at various levels based on experience and job skills.

What You Will Do

• Establish and maintain positive relationships with producers, marketers, pipelines, shippers, and various internal business owners
• Communicate with internal and external customers, including Commercial, Marketing, Operations, and Gas Control, on daily scheduled activities
• Perform daily confirmations with point operators using various confirmation methods, multiple times per day
• Aid customers with the nomination process using iDART
• Nominate marketing activity in 3rd Party EBBs for multiple pipeline systems
• Monitor and analyze 3rd party and internal nomination reductions and adjust as necessary
• Confirm positions and balances in 3rd party and internal systems and reconcile to actual activity
• Respond accurately and timely to customer inquiries concerning daily business, operations, and/or contract requirements
• Monitor maintenance and operational issues to assist in the efficiency of transporting natural gas to avoid penalties and cashouts
• Manage daily transportation logistics and schedules
• Set allocation methods and process allocations of physical flow, ensuring accuracy
• Monthly sign-off, reconciliation, and resolution of imbalances on Operational Balancing Agreements (OBAs), Transportation Agreements, and other Contractual imbalances on a daily and monthly basis
• Complete end of the month invoicing and accounting closing responsibilities
• Review and monitor point flows using SCADA
• Mitigate impacts of planned and unplanned facility outages
• Able to be available when pipeline emergencies require attention with a possibility of relocating during storm or similar event
• Able to work on weekends, evenings, or holidays when necessary, although typically handled by an after-hours team

Education

• Bachelor’s degree or 5 years’ relative gas industry experience

Required Qualifications, Skills & Experience

• Previous experience in a customer service position where complex concepts are conveyed using various communication tools within a limited time-frame
• Ability to multi-task and effectively prioritize workload in fast-paced and frequently changing environment
• Possesses strong analytical skills and ability to identify potential process improvements
• Ability to balance competing priorities while working with changing deadlines
• Detail oriented and possesses strong organizational and time management skills
• Excellent interpersonal skills with the ability to build and establish relationships and communicate effectively with individuals at all levels of the organization
• Works well in a team environment as well as autonomously with limited direct supervision
• Experience with the DART system or equivalent transactional data systems is a plus
• Excellent oral and written communication skills
• Proven ability to be an integral member of a team
• Able to multi-task, quickly adapt and tackle new problems, re-prioritizing as needed
• Thrives in a fast-paced environment with evolving priorities and complex problem solving
• Proficient knowledge of Microsoft products such as Word, Excel, Outlook, etc. and the ability to learn new technology, such as (but not limited to) Power BI and Robotic Process Automation tools

Working Conditions

• Hybrid Work Schedule - office environment with remote capability
• Weekends, Holidays, and after-hours work required at times