Commercial Fleet Account Manager

Responsibilities

• Own client onboarding and implementation of fleet services
• Proactively manage and grow assigned fleet accounts
• Identify penetration opportunities and revenue expansion
• Partner with Sales and Operations team to support demos and follow-ups
• Oversee vehicle life cycle (acquisition, replacement, decommissioning)
• Advise clients on financing, TRAC leases, and fleet solutions
• Deliver reporting insights on utilization, cost per mile, fuel efficiency, and compliance
• Maintain CRM accuracy and account documentation
• Drive retention and long-term client satisfaction

Qualifications

• Proficiency working with Salesforce, including leads, accounts, opportunities, and other web-based products
• Familiarity with Fleetio and other web-based software products is a plus
• Highly responsive to client needs, delivering fast, consistent, and effective support
• Strong process discipline, with the ability to manage CRM workflows, cadences, and data accuracy
• Demonstrated ability to collaborate cross-functionally with internal pod partners, vendors, and clients
• Adaptable and flexible, able to pivot priorities based on client, vendor, and team needs
• Prioritized tasks throughout the day and week to consistently meet deadlines
• Excellent verbal and written communication skills with a customer-first mindset
• Strong organizational skills, attention to detail, and a basis for action with a service-oriented approach

Benefits

• Health, Dental, and Vision Insurance
• Company-paid life Insurance
• 401k with Company Match
• Paid Personal Days
• Paid Vacation Days
• Paid Holidays
• Paid Volunteer Day
• New Car Discounts
• RV Discounts for renting and buying
• Discounts on Products and Services