Commercial Field Adjuster - South Florida Territory

About the role

The Commercial Field Adjuster at Frontline Insurance plays a pivotal role in ensuring high-quality service and proactive solutions for all customers. Our core values of Integrity, Patriotism, Family, and Creativity guide our commitment to making a difference and achieving remarkable things together.

Responsibilities

• Handle the adjusting of the entire claim without the involvement of a Desk Adjuster.
• Collect and review all loss-related facts, perform an analysis under the terms of the insurance policy to make a coverage decision, and issue payments within the applicable authority level.
• Contact insureds to schedule inspections of damaged property, travel to affected properties, and conduct inspections in a timely manner.
• Photograph, sketch, and scope all damages. (Photos on non-damaged areas are needed also).
• Compose claims correspondence and keep insureds informed on the claims investigation.
• Determine the method and extent of investigation for each claim and make assignments to outside experts or investigators when necessary.
• Analyze the policy to determine the coverage for the loss and evaluate coverage to make a coverage recommendation on each claim.
• Determine the total value of the claim and request and disburse claim checks/payments within authority level.
• Make payment recommendations for amounts above authority level and respond to all questions in a timely manner.
• Utilize several software programs throughout the day to determine the parameters of the loss.
• Collaborate with team members and stakeholders to resolve various claims-related issues as they arise.
• Maintain compliance with quality standards and state regulations.
• Assist with catastrophe operations as required, including working extra hours during major events or deploying to affected areas to help policyholders.
• Additional duties may arise as the candidate progresses, such as contacting Desk Adjusters about issues and submitting reserve recommendations to the Desk Adjuster within 48 hours of inspection.

Requirements

A four-year college degree is preferred along with prior insurance experience with an insurance carrier or agency.

Qualifications

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.