Commercial Escrow Assistant (In Office)

About Us

First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services, and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. We foster an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years and awards as a best place to work for women, diversity, and LGBTQ+ employees.

About the Role

We are looking to grow our Commercial Escrow Assistant team in Tampa, Florida. The Commercial Escrow Assistant will provide support to the Commercial Escrow department by assisting with customer service and administrative duties related to escrow closings.

Responsibilities

• Prepare documents
• Provide strong customer service skills
• Gather all necessary invoices for Closing
• General understanding and knowledge of contract and commitment
• Learn and gain proficiency in transactional accounting
• Work closely with Escrow and Underwriter as directed
• Compliance with policies and procedures, including wire fraud training
• Other duties as assigned

Requirements

• High School diploma or equivalent
• 1-3 years’ experience as an Associate Escrow Assistant or a minimum of 3 years’ experience in a related real estate or title field
• Strong customer service orientation
• Detail orientation
• Excellent verbal communication
• Problem-solving skills
• Strong organizational skills

Pay

Pay Range: $18.46 - $24.63 Hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on job-related knowledge, skills, experience, business requirements, and geographic location.

Benefits

First American offers a comprehensive benefits package based on eligibility, including:

• Medical, dental, and vision
• 401k
• PTO/paid sick leave
• Employee stock purchase plan

We embrace and support individuality, fostering an authentic and inclusive workplace for all. You are encouraged to bring your entire, unique self to work.