Commercial Door Installation Service Technician

Vortex Doors, America’s highest quality and most customer‑centric commercial and industrial door repair company, is seeking Service Technicians to join our team of door industry professionals. Applicants with door experience or entry‑level candidates with no experience are welcome.

Responsibilities

• Install and repair a variety of commercial doors using appropriate tools and equipment.
• Diagnose and conduct routine repairs on door‑related issues such as broken springs, hinges, locks, and electrical components.
• Install and configure door hardware, including locks, handles, closers, and access control systems.
• Ensure all installed doors meet safety and building‑code regulations and standards.
• Provide excellent customer service by addressing client inquiries, explaining repair processes, and offering solutions.
• Maintain accurate records of service visits, repairs, and installations, and provide required reports.
• Diagnose, identify, and resolve technical issues with doors efficiently, communicating cost‑effective solutions to customers.
• Perform quality checks on installations and repairs to ensure they meet company standards.

Requirements

• High school diploma or equivalent.
• 2+ years’ experience in the commercial door service industry is a plus.
• Knowledge of various door types, brands, and hardware is a plus.
• Ability to use hand and power tools effectively.
• Excellent problem‑solving and troubleshooting skills.
• Proficiency in mathematical calculations involving fractions and accurate tape‑measure reading for precise measurements and installations.
• Good communication and customer‑service skills.
• Attention to detail and a commitment to quality workmanship.
• Knowledge of safety regulations and adherence to safety protocols.
• Valid driver’s license with a clean driving record.
• Physical ability to lift up to 50 pounds, continuously lift and bend, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools.
• Willingness to participate in additional ongoing training.

Benefits

• Industry‑best training, including commercial/retail door opening, hardware, storefront glazing, manual‑operated doors, dock equipment, and hollow‑metal door/frame/hardware.
• Strong safety culture and positive work environment.
• Recognitions and rewards program.
• Comprehensive health benefits.
• 401(k) match.
• Eight company‑paid holidays and paid time off (PTO).
• Company‑provided uniforms and an annual boot allowance.

Schedule

Full‑time shifts are available between Vortex business hours of 7:00 AM – 5:30 PM, Monday through Friday, with potential overtime and on‑call hours.