Commercial Deposit Specialist
1st Security Bank of Washington · Mountlake Terrace, WA · 1 wk ago
On-siteCustomer Service$22–$35/hrFull-time
About the role
Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all.
Responsibilities
- Perform assigned duties in accordance with the Bank’s Core Values, and provide the Banks’ customers with exceptional service in accordance with the Bank’s service standards
- Support the Bank’s customer culture and recognize cross-selling opportunities for Bank products and services that truly fit the client and better serve their business; and continually reinforce those values with the Commercial Deposits Team
- Assisting with transfers, check orders, account maintenance, account opening, and other servicing needs for commercial clients
- Provide direct assistance to the Commercial Deposits portfolio of customers via multiple communication channels
- Educate and train customers in the risks and requirements of treasury management services, and banking in general
- Collaborate and work closely with internal teams - one bank on mission
- Participates in community events and business/service organizations
- Maintain a knowledge of financial industry status and trends
- Refers inquiries to the appropriate department or person, and the necessary follow through with customers and/or staff involved
- Absorb and support the continued efforts of maintaining and passing the banks compliance audits
- Willingness to assume responsibility for special projects; gathers data and prepares reports for management, audits and other personnel
- Supports management decisions and goals in a positive, professional manner and represents the Bank with a high level of integrity
- Perform other duties as assigned
Requirements
- High School Diploma and 2 years of banking experience; preferably business banking, negotiable based on other combinations or education and work experience
- Time management, problem solving, and project management skills
- Communication and interpersonal skills; client service focused
- Ability to work under minimal supervision and multi task in a fast paced environment
- Demonstrate time management, organization, sense of urgency
- Computer skills including Windows-based software, word processing and spreadsheet applications, internet usage, electronic mail, and bank software
- Effective oral and written communication skills
- Knowledge of deposit products and services, preferred
- Knowledge of deposit policies and procedures, preferred
Qualifications
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- The employee will primarily operate in a general office environment, using office equipment such as a phone and a computer
- The noise level in the work environment is usually quiet to moderate as compared to a private office with light foot traffic and office equipment
- The employee must be able and willing to interact frequently with the general public
Skills
- Time management
- Problem solving
- Project management
- Communication and interpersonal skills
- Client service focused
- Time management, organization, sense of urgency
- Computer skills including Windows-based software, word processing and spreadsheet applications, internet usage, electronic mail, and bank software
- Effective oral and written communication skills
- Knowledge of deposit products and services
- Knowledge of deposit policies and procedures
Benefits and Perks
- Full medical, dental, and vision coverage for individual or family plan
- Life insurance
- Long-term disability insurance
- 401K matching program
- Paid sick and vacation time
Pay
Salary Range: $22.00 to $35.00 (Reflects levels I, II, and II. Compensation determined by experience.)
Schedule
Not specified