Jobs · Customer Service · Washington

Commercial Deposit Specialist

1st Security Bank of Washington · Mountlake Terrace, WA · 1 wk ago
On-siteCustomer Service$22–$35/hrFull-time

About the role

Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all.

Responsibilities

  • Perform assigned duties in accordance with the Bank’s Core Values, and provide the Banks’ customers with exceptional service in accordance with the Bank’s service standards
  • Support the Bank’s customer culture and recognize cross-selling opportunities for Bank products and services that truly fit the client and better serve their business; and continually reinforce those values with the Commercial Deposits Team
  • Assisting with transfers, check orders, account maintenance, account opening, and other servicing needs for commercial clients
  • Provide direct assistance to the Commercial Deposits portfolio of customers via multiple communication channels
  • Educate and train customers in the risks and requirements of treasury management services, and banking in general
  • Collaborate and work closely with internal teams - one bank on mission
  • Participates in community events and business/service organizations
  • Maintain a knowledge of financial industry status and trends
  • Refers inquiries to the appropriate department or person, and the necessary follow through with customers and/or staff involved
  • Absorb and support the continued efforts of maintaining and passing the banks compliance audits
  • Willingness to assume responsibility for special projects; gathers data and prepares reports for management, audits and other personnel
  • Supports management decisions and goals in a positive, professional manner and represents the Bank with a high level of integrity
  • Perform other duties as assigned

Requirements

  • High School Diploma and 2 years of banking experience; preferably business banking, negotiable based on other combinations or education and work experience
  • Time management, problem solving, and project management skills
  • Communication and interpersonal skills; client service focused
  • Ability to work under minimal supervision and multi task in a fast paced environment
  • Demonstrate time management, organization, sense of urgency
  • Computer skills including Windows-based software, word processing and spreadsheet applications, internet usage, electronic mail, and bank software
  • Effective oral and written communication skills
  • Knowledge of deposit products and services, preferred
  • Knowledge of deposit policies and procedures, preferred

Qualifications

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • The employee will primarily operate in a general office environment, using office equipment such as a phone and a computer
  • The noise level in the work environment is usually quiet to moderate as compared to a private office with light foot traffic and office equipment
  • The employee must be able and willing to interact frequently with the general public

Skills

  • Time management
  • Problem solving
  • Project management
  • Communication and interpersonal skills
  • Client service focused
  • Time management, organization, sense of urgency
  • Computer skills including Windows-based software, word processing and spreadsheet applications, internet usage, electronic mail, and bank software
  • Effective oral and written communication skills
  • Knowledge of deposit products and services
  • Knowledge of deposit policies and procedures

Benefits and Perks

  • Full medical, dental, and vision coverage for individual or family plan
  • Life insurance
  • Long-term disability insurance
  • 401K matching program
  • Paid sick and vacation time

Pay

Salary Range: $22.00 to $35.00 (Reflects levels I, II, and II. Compensation determined by experience.)

Schedule

Not specified

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