Commercial Credit Specialist

About the role

The Commercial Credit Specialist at Majestic Steel plays a crucial role in maintaining strong customer relationships and ensuring accurate and timely payments. This role involves managing account activity, processing invoices, and supporting the credit and collections process with precision and professionalism.

Responsibilities

• Manage a portfolio of customer accounts, ensuring payments are on time and relationships stay strong
• Set up and maintain accurate customer records in our ERP system, including credit reviews and account updates
• Review and process invoices, credit notes, and customer payments — keeping everything balanced and accurate
• Evaluate and release customer orders on credit hold, collaborating with internal teams to resolve issues
• Digitize and organize customer and credit documents for quick, reliable access through our imaging system
• Support special projects, contribute to process improvements, and take on other duties as assigned to help keep operations running smoothly and efficiently

Requirements

• Education & Experience: Bachelor’s degree or equivalent experience, minimum three years of commercial credit or accounts receivable experience
• Technical Proficiency: Intermediate to advanced proficiency in Microsoft Excel, including the ability to build and work with pivot tables, VLOOKUP/XLOOKUP formulas, and data sorting/filtering for portfolio analysis

Qualifications

• Strong communicator who builds trust through clear, professional, and respectful interactions
• Highly organized with the ability to balance priorities and adapt in a fast-paced environment
• Self-driven and accountable, taking initiative to deliver results and support team goals
• Analytical and detail-oriented, with sound judgment in solving problems and improving processes
• Customer-focused and collaborative, fostering positive relationships across teams and with external partners
• Committed to learning, growing, and contributing to Majestic’s culture of excellence

Skills

• Five or more years of commercial credit experience, including managing a portfolio with accounts of varying size and complexity
• Familiarity with credit risk scoring tools or bureau platforms such as Dun & Bradstreet or Experian
• Experience with international or export accounts, including familiarity with export documentation requirements

Benefits

• Medical, Dental and Vision Insurance
• 401k Retirement Plan (100% employer match)
• Life Insurance
• Disability Insurance
• Paid Parental Leave
• PTO
• Paid Holidays

Pay

Compensation is commensurate with experience.

Schedule

A hybrid work schedule is offered, with the option to work remotely on Mondays and Fridays. The remaining days are scheduled for in-office work on Tuesdays, Wednesdays, and Thursdays. Occasional travel may be required, but it is expected to be less than 10%.