Commercial Content Specialist
Swap · Austin, TX · 1 wk ago
HybridMarketingFull-time
Key Responsibilities
- Create a structured learning environment for internal employees to improve both knowledge and competence.
- Design and manage role-specific learning journeys with clear objectives and measurable outcomes.
- Manage a calendar of facilitated enablement sessions, coordinating with subject matter experts.
- Transform documentation and processes into engaging courses to build learn capabilities.
- LMS management: course creation, course reviews, user administration, certification, support with queries.
Qualifications
- Instructional design experience - proven experience designing outcome-first learning experiences and following instructional design best practices.
- Familiar with ADDIE method or similar.
- Content authoring - comfortable building course content, whether in an LMS itself or tools like Articulate, Rise, or equivalent.
- Presentation design - building clean, effective slide decks for live sessions (PowerPoint, Google Slides).
- Project & calendar management - coordinating a live learning calendar across multiple stakeholders and topics.
- Writing & editing - translating subject matter expert input into clear, learner-friendly content.
- Comfortable using AI but knows how to revise its output thoroughly to maintain accuracy, quality standards, and human touch.
Benefits
- Competitive base salary
- Stock options in a high-growth startup
- Competitive PTO with public holidays additional (and your birthday off!)
- Pension contributions
- Private health
- Gym and wellness benefits
- Mental health benefits
- Quarterly team offsite budget
- Thursday happy hour
- Breakfast Mondays
Diversity & Equal Opportunities
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.