Commercial Cleaner Lead - 2nd Shift

Tue - Fri 1:30pm - 10pm and Sat 9:30am - 6pm

About the Role

As a CBRE, Government & Defense Services Commercial Cleaning Lead, you are responsible for overseeing the work activities of cleaners within the site. You will supervise the staff responsible for ensuring a clean, orderly, and safe environment for employees and clients.

Responsibilities

• Coordinate and manage the team's daily activities.
• Establish work schedules, assign tasks, and cross-train staff.
• Schedule daily staff meetings and required in-service training sessions.
• Check cleaning equipment condition. Order cleaning supplies as needed. Ensure supplies are in a safe, secure area always.
• Coordinate and liaise with clients and employees. Handle complaints and feedback.
• Inform the team of requests and confirm completion.
• Inspect work done by cleaners and submit daily cleanliness reports.
• Initiate regular training on procedures for the use of chemical cleaners.
• Ensure standardized cleaning process meets company standards.
• Provide daily cleaning support to private areas of the building designated as needed.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Has a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE-GDS values.

Requirements

• High School Diploma or GED with 5+ years of job-related experience.
• Prior shift manager or supervisory experience preferred.
• Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
• Requires the ability to explain complex concepts or sensitive information.
• Knowledge of Microsoft Office products.
• Excellent organizational skills with a master-level inquisitive mindset.

Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes: U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S.

Pay

The minimum pay rate for this position is $17.00 per hour.

Benefits

This position may be eligible for a wide range of competitive benefits that can include but are not limited to: medical, well-being, financial planning, and short-term incentives benefits.