Commercial Card Relationship Manager

Regular, full-time position. Fluency in English required. 1st shift.

About the Role

Support the ongoing management of assigned Commercial Card relationships. Build strong relationships with key company stakeholders, their teams, and internal bank partners. Work with clients to expand program usage and offer additional services, programs, and enhancements.

Primary Goal: Accelerate revenue and portfolio growth through increasing Commercial/Regional card program production.

Responsibilities

• Responsible for assigned regions' Commercial Card production and profitability by partnering with Treasury Card Sales Officers and Regional Banking teams.
• Maintain a comprehensive understanding of supported card products, market opportunities, competitive environment, and short- and long-term goals for Commercial Card.
• Participate in the full Commercial Card sales cycle to ensure a successful client experience.
• Engage with Treasury Card Sales Officers to ensure consistency from implementation to realization of new programs.
• Monitor deal pricing (rebate, fees, and rewards) to ensure profitability for each program.
• Manage assigned portfolio of programs to ensure retention and growth of Commercial Card spend.
• Monitor and maintain strong working relationships with stakeholders through monthly or bimonthly touchpoints.
• Actively engage with partners through training, regional presentations, and consistent communication to keep card programs top of mind.
• Develop a detailed understanding of Truist Commercial Card products, platforms, and processes.
• Stay current on product enhancements and provide clear updates to your team, regions, and partners as appropriate.

Requirements

• Undergraduate degree in a business discipline or equivalent education and related training.
• 5+ years of Commercial Card industry experience, preferably in sales or account management.
• Strong leadership skills with proven ability to lead cross-functional projects and think strategically.
• Ability to work under competing pressures, handle complex and multiple projects/clients, meet deadlines, and maintain service levels.
• Ability to work independently and develop customized solutions for internal and external partners.

Preferred Qualifications

• Industry certifications related to Commercial Card Solutions.
• Master’s degree in Business.
• 5+ years of experience working in the banking industry.

Benefits

All regular teammates (working 20+ hours per week) are eligible for benefits, including:

• Medical, dental, and vision insurance.
• Life insurance, disability, and accidental death and dismemberment coverage.
• Tax-preferred savings accounts and a 401k plan.
• No less than 10 days of vacation (prorated based on hire date and full-time/part-time status) during the first year, plus 10 sick days and paid holidays.
• Depending on the position and division, eligibility may also include a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.