Commercial Card- Product Delivery Manager- Vice President

Job Responsibilities

Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Continuously evaluate and improve delivery processes to enhance efficiency and effectiveness
Strengthen controls by liaising with control partners and product leaders to identify risks, strategies to mitigate risks, maintaining controls and activities to ensure compliance to controls

Required Qualifications, Capabilities, and Skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Proven experience running program governance in an Agile-at-scale environment (multiple scrum teams), with strong facilitation across Product, Technology, Operations, Finance, and Risk/Controls
• Excellent communication and interpersonal skills, with the ability to build and maintain strong internal and external relationships
• Proficiency with delivery analytics and portfolio reporting (e.g., scorecards, OKRs, capacity and dependency dashboards), including light automation and firm-approved AI-assisted summarization with human oversight to produce clear, consistent updates across multiple levels within the organization
• Able to manage multiple priorities, meeting deadlines, and working both independently and collaboratively within a team

Preferred Qualifications, Capabilities, and Skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• MBA preferred or equivalent (5+ years of product management, strategy or execution experience)
• Domain expertise in Commercial Card, Treasury Services or Payments

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.