Product Delivery Manager - Vice President

Job Responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting
• Escalates opportunities to improve efficiencies and functional coordination
• Manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Defines and executes the product strategy, vision, and roadmap for CIAM solutions that deliver customer and business value
• Leads product discovery, market research, and stakeholder engagement to identify customer needs and prioritize requirements
• Owns and manages the product backlog, ensuring alignment between development priorities, roadmap objectives, and customer outcomes
• Oversees end-to-end delivery of authentication and identity management solutions, ensuring security, scalability, reliability, and operational excellence
• Pairs with engineering, security, compliance, and business teams to deliver innovative identity and access management capabilities
• Ensures compliance with applicable security, privacy, and regulatory requirements while maintaining a strong risk and control environment
• Maintains and reports on key product metrics, including performance, adoption, cost, functionality, reliability, and risk posture
• Advocates for seamless and secure customer experiences while coordinating response efforts for authentication-related incidents and platform support activities

Required Qualifications, Capabilities, And Skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies

Preferred Qualifications, Capabilities, And Skills

• Proficient knowledge of the product development life cycle, design, and data analytics

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.