Commercial Business Development Representative
About the role
We're Groundworks, North America's leading foundation repair and water management specialist. As a Top Workplace, we're looking for a Commercial Solutions Specialist (CSS) to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home. The CSS plays a critical role in identifying and developing relationships with commercial clients, such as property managers, contractors, engineers, and real estate developers, to generate sales opportunities. This role involves assessing client needs, providing technical consultations, and proposing tailored foundation repair solutions that align with project requirements and budgets.
Success in this role requires a results-driven mindset, excellent communication, strong negotiation skills, and a deep understanding of foundation repair methods, structural engineering principles, and industry regulations. You’ll manage long sales cycles while maintaining client relationships for repeat business.
Responsibilities
- Develop and maintain strong relationships with contractors, developers, architects, engineers, branch leaders, and other key decision-makers in the construction industry.
- Identify and pursue new business opportunities through networking, cold calling, referrals, and industry events.
- Manage the full sales cycle, from lead generation and qualification to negotiation, closing, and post-sale project installation support.
- Understand and present technical product information related to construction materials, equipment, or solutions to meet client needs for project.
- Prepare and deliver compelling Lunch and Learn Presentations and proposals tailored to each client's specific project requirements.
- Collaborate with internal teams, including engineering, supply chain, and branch production operations.
- Negotiate pricing, contracts, and terms of sale to maximize revenue while maintaining customer satisfaction.
- Meet or exceed sales targets and KPIs through strategic planning, consistent follow-ups, and strong pipeline management.
- Maintain accurate records of sales activities, client interactions, and forecasts using CRM software.
- Generate new business by identifying and securing new clients through prospecting, networking, property inspections, and site visits.
- Build and maintain relationships by developing trust with key decision-makers to create long-term partnerships.
- Use consultative selling to understand client needs and provide tailored solutions that align with their projects.
- Educate clients on technical specifications, industry trends, and product benefits.
- Regularly and reliably report to work on time each working day.
- Perform other duties as necessary or assigned.
Requirements
- 5+ years of sales support experience, preferably in engineering and/or construction (foundation repair services).
- Previous experience in foundation repair, construction, trades, B2B sales, or business development.
- Driven with the ability to execute assigned goals.
- Excellent communication and interpersonal skills, including verbal and written communication.
- Intermediate computer skills utilizing Excel, Word, PowerPoint, Outlook, Adobe (PDF editing).
- Preferred ability to read blueprints or construction plans (in some cases).
- Excellent time management skills and the ability to prioritize work.
- High attention to detail and problem-solving skills.
- Dedication to providing excellent customer service.
Working Conditions
The Commercial Solutions Specialist will work in an office environment 30% of the time and 70% on the road supporting clientele. This role requires standing, walking, moving, carrying, bending, reaching, handling, pushing, pulling, driving, and lifting.
Benefits
- Competitive pay
- Employee company ownership opportunities
- Industry-leading training programs
- Leadership development and career growth tracks
- Comprehensive and affordable benefits package
- Top Workplace with award-winning culture