Commercial Business Development Representative

About the role

We're Groundworks, North America's leading foundation repair and water management specialist. As a Top Workplace, we're looking for a Commercial Solutions Specialist (CSS) to identify and develop relationships with commercial clients—such as property managers, contractors, engineers, and real estate developers—to generate sales opportunities. The CSS assesses client needs, provides technical consultations, and proposes tailored foundation repair solutions that align with project requirements and budgets. This role involves networking, cold calling, attending industry events, and conducting site visits to establish credibility and drive business growth.

Success in this role requires a results-driven mindset, excellent communication, strong negotiation skills, and a deep understanding of foundation repair methods, structural engineering principles, and industry regulations. The ability to manage long sales cycles while maintaining client relationships for repeat business is essential.

Responsibilities

• Develop and maintain strong relationships with contractors, developers, architects, engineers, branch leaders, and other key decision-makers in the construction industry.
• Identify and pursue new business opportunities through networking, cold calling, referrals, and industry events.
• Manage the full sales cycle, from lead generation and qualification to negotiation, closing, and post-sale project installation support.
• Understand and present technical product information related to construction materials, equipment, or solutions to meet client needs for projects.
• Prepare and deliver compelling Lunch and Learn presentations and proposals tailored to each client's specific project requirements.
• Collaborate with internal teams, including engineering, supply chain, and branch production operations.
• Negotiate pricing, contracts, and terms of sale to maximize revenue while maintaining customer satisfaction.
• Meet or exceed sales targets and KPIs through strategic planning, consistent follow-ups, and strong pipeline management.
• Maintain accurate records of sales activities, client interactions, and forecasts using CRM software.
• Generate new business by identifying and securing new clients through prospecting, networking, property inspections, and site visits.
• Build and maintain relationships by developing trust with key decision-makers to create long-term partnerships.
• Engage in consultative selling by understanding client needs and providing tailored solutions that align with their projects.
• Demonstrate product and industry expertise by educating clients on technical specifications, industry trends, and product benefits.
• Regularly and reliably report to work on time each working day.
• Perform other duties as necessary or assigned.

Requirements

• 5+ years of sales support experience, preferably in engineering and/or construction (foundation repair services).
• Previous experience in foundation repair, construction, trades, B2B sales, or business development.
• Driven with the ability to execute assigned goals.
• Excellent communication and interpersonal skills, including verbal and written communication.
• Intermediate computer skills utilizing Excel, Word, PowerPoint, Outlook, and Adobe (PDF editing).
• Preferred ability to read blueprints or construction plans (in some cases).
• Excellent time management skills and the ability to prioritize work.
• High attention to detail and problem-solving skills.
• Dedication to providing excellent customer service.

Working Conditions

The Commercial Solutions Specialist will work in an office environment 30% of the time and 70% on the road supporting clientele. This role requires standing, walking, moving, carrying, bending, reaching, handling, pushing, pulling, driving, and lifting.

Benefits

• Competitive pay
• Employee company ownership opportunities
• Industry-leading training programs
• Leadership development and career growth tracks
• Comprehensive and affordable benefits package
• Top Workplace with an award-winning culture