Commercial Association Manager

About the role

We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. The Commercial Association Manager at CCMC plays a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.

Responsibilities

• Support the Executive Director in the daily business operations and upholding the community standards as required by the governing documents, the CCMC management contract, and applicable laws
• Conduct monthly inspections utilizing online programs to track, document and notify lot owners of compliance issues weekly, and ensure common area safety and cleanliness
• Supply information, assistance, materials, and education to new and existing lot owners regarding the benefits of the Association living and the impact of the Deed Restrictions
• Oversee projects as directed by the Executive Director, acting as liaison to service contractors and vendors
• Be the onsite point of contact for assessment collections and is responsible for monitoring payment arrangements
• Collaborate with collection attorneys and AR representatives as related to the collection of assessments
• Work directly with the Design Review Committee in the performance of the Design Review process
• Oversee certain site staff and grounds services teams
• Attend Board and Committee meetings

Requirements

• Ability to read parcel maps and plats
• General ability to read construction drawings and plans
• Bluebeam construction management software experience a plus
• Should be familiar with the commercial estoppel process
• Effective leadership, organizational, and conflict resolution skills
• 2 or more years in an office environment, preferably in community management or similar experience
• 2-3 years of industry experience in a Community Manager or Assistant Community Manager role is preferred
• Able to communicate effectively both orally and in writing. Must have excellent telephone etiquette, with a commitment to the highest customer service possible
• A multi-tasker who is highly organized, detail-oriented, and a self-starter
• Proficient computer skills in Windows environment
• Have a stable means of transportation, including a valid driver’s license and vehicle insurance, standard mileage reimbursement is provided
• Ability to work a full-time schedule with the capacity to occasionally work after hours and on weekends

Qualifications

• CAM license preferred (Required in Florida, Georgia and Nevada within 90 days of hire)

Skills

• None specified

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance

Pay

N/A

Schedule

N/A