Commercial Applications & Enablement Manager

About the role

We're looking for a commercially minded technology leader to own and evolve Enpro's suite of commercial applications across the customer lifecycle spanning from demand generation to cash.

Responsibilities

• Own the IT strategy, roadmap, and lifecycle management for all commercial applications including but not limited to CRM, E-Commerce, Order Management, ensuring adoption, data quality, and business alignment
• Support MarTech platforms (e.g., HubSpot) in partnership with Marketing to enable effective demand generation and campaign execution
• Own the Product Information Management (PIM) platform, ensuring accurate, complete, and syndicated product content across all commercial channels
• Own and prioritize high-value AI use cases across CRM, MarTech, eCommerce, and PIM (e.g., predictive insights, personalization, AI-assisted content) to drive measurable commercial outcomes
• Partner with Data & Analytics and Security teams to enable responsible, scalable AI capabilities embedded within the commercial technology stack
• Partner with commercial and IT leaders to identify capability gaps and prioritize the commercial tech roadmap based on business value
• Define and manage integration architecture between commercial applications
• Foster a collaborative, delivery-oriented team culture setting clear goals, developing talent, and celebrating wins
• Build and maintain strong relationships with IT Architecture, Data & Analytics, and Security teams
• Own vendor relationships, contracts, and SLAs for commercial application platforms
• Evaluate and recommend new technologies or platform consolidations to improve capability, reduce complexity, and optimize cost
• Establish governance frameworks for data, configuration, and access management across commercial systems

Qualifications

• 5+ years of experience in commercial application management, product ownership, or commercial IT leadership
• Experience in industrial technology or manufacturing
• Familiarity with ERP integration patterns (SAP, Oracle, or similar) in a commercial context
• Demonstrated experience managing multiple CRM platforms (eg. Salesforce, HubSpot, Zoho, Freshsales ) in a B2B environment
• Working knowledge of e-commerce platforms, order management systems, and/or CPQ solutions
• Familiarity with MarTech stack management (marketing automation, campaign platforms, analytics)
• Experience with PIM platforms (Syndigo, Salsify, Informatica MDM, or equivalent)
• Proven ability to lead cross-functional projects and manage stakeholders at multiple organizational levels
• Understanding of quote-to-cash business processes in a complex B2B setting
• Strong problem-solving and analytical skills; comfortable using data to drive decisions