Commercial Account Security Sales Exec

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What You Will Do

• Promote and sell Johnson Controls Security services and technology within an assigned territory, leveraging relationships, and closing new business for Johnson Controls Security and ensuring customer retention.
• Act as the Johnson Controls Security "brand steward", charged with telling the Johnson Controls Security story and clearly demonstrating that Johnson Controls Security is the leading electronic security provider.
• Sell additional products and services to existing accounts that continue to present new sales opportunities.
• Sell add-ons, amendments, and conversions of existing customer systems to meet the customers' expectations.
• Renew existing customer agreements.
• Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers.
• Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques.
• Follow up with prospects.
• Maintain an in-depth knowledge of the complete line of products/services and customers' issues and needs through in-house training and reading/research.
• Obtain referrals and work with Centers of Influence.
• Process work orders and complete all paperwork in accordance with approved and standardized procedures.
• Conduct post-installation follow-up by contacting customers, ensuring commitments were met, and affirming customer satisfaction once the customer has been in service.

How You Will Do It

• Adhere to current Johnson Controls Security policies, procedures, products, programs and services.
• Create new market share by selling Johnson Controls Security products and services to new local commercial customers.
• Sell additional products and services to existing accounts that continue to present new sales opportunities.
• Sell add-ons, amendments, and conversions of existing customer systems to meet the customers' expectations.
• Renew existing customer agreements.
• Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers.
• Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques.
• Follow up with prospects.
• Maintain an in-depth knowledge of the complete line of products/services and customers' issues and needs through in-house training and reading/research.
• Obtain referrals and work with Centers of Influence.
• Process work orders and complete all paperwork in accordance with approved and standardized procedures.
• Conduct post-installation follow-up by contacting customers, ensuring commitments were met, and affirming customer satisfaction once the customer has been in service.

Required

• A high school degree or equivalent required.
• Excellent oral, written, and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls Security organizations.
• Demonstrated ability to work a full-time schedule.
• Available for local travel.

Preferred

• A college degree preferred.
• Minimum of 2 years’ experience as a successful commercial sales representative in the security, IT, or other technology sales industry.

Hiring Salary Range

This role offers a competitive Sales Incentive Plan that will take into account project, quarterly, and annual margin. This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers.