Commercial Account Manager

A leading provider of environmental, energy, and industrial services.

About the role

The Corporate Account Manager, HPC Industrial Services is responsible for closing business (primarily Industrial services, but also cross-selling environmental and other services) with key customers in the United States.

Responsibilities

• Cross sell services to corporate customers as appropriate
• Develop—with input from Industrial Services operations and field experts—accurate sales forecasts and account plans to achieve sales goals and exceed revenue expectations on a monthly, quarterly, and annual basis
• Manage internal relationships to ensure follow-through on customer commitments
• Promote communication and coordination between Sales, Operations, Customer Service, and Customers
• Develop and maintain corporate-level communication with Customers
• Give directions and support to local account managers, technical sales experts, and related personnel as needed
• Identify Corporate Account locations company-wide and direct the appropriate Sales personnel to those locations as needed
• Work with other lines of businesses, services, operations, and field sales groups to develop cross-sell sales strategies and customer targets
• Provide account management (MSAs, credit, invoiced revenue collection when needed, etc.) for a portfolio of Industrial Services customers in the US
• Use CRM platform (Salesforce) to maintain and manage customer information (contacts, sales calls, and business opportunities), as well as local market intelligence
• Negotiate/facilitate pricing and contract requirements
• Solicit regular customer feedback to ensure ongoing customer satisfaction

Requirements

• 5+ years sales experience
• Experience with Industrial services/oil and gas/environmental preferred
• Proven success in generating and cultivating new clients from cradle to close
• Demonstrated account planning, budgeting, and reporting
• Pricing and contract negotiation track record
• Experience in dealing with large corporate accounts an asset
• Strong written and verbal communication skills
• Salesforce/CRM experience highly preferred
• Highly motivated
• Good interpersonal skills, ability to interact with people at different levels and customers
• Willingness to travel 50%+ of the time

Benefits

Standard package

Location: USA